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In order to get support, or report an issue on this forum, please follow a few rules below when creating a new topic in the "Q4OS Support" section.
Please provide the following info:
- Installation media image file, or a method, you have used for system installation.
- Desktop environment (Plasma, Trinity, ... other).
- Desktop software profile applied, using the Desktop profiler tool (Full, Basic, Pure, Custom).
- A brief description and steps to reproduce the issue.
- Screenshots, if possible.
In most cases it's helpful to get some relevant debug information from your system for us to be able properly investigate an issue. Please run in terminal:
$ reportq4
and send the debug file generated via email support@q4os.org , or attach it here for us to analyze.
If you report a hardware related issue, please run in terminal:
$ inxi -Fxxx
and post back the terminal output.
Last edited by q4osteam (2023-08-31 17:24)
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All good stuff, but I wonder if it would be more effective as a 'Sticky' post at the top of the Support forum which is where most folks seem to go first?
Is it now possible for new users to post attachments immediately?
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Thats what I do on other forums bin and it really helps.
Q4OS Aquarius 5.1 KDE Lenovo Thinkcentre M900 Tiny i5-6500T, 16gb ddr4 ram, 512gb m.2 ssd
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It would be more effective as a 'Sticky' post at the top of the Support forum...
I agree 100%.
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OP has been updated.
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If you report a hardware related issue, please run in terminal:
$ inxi -F
and post back the terminal output.
Dear Q4OSTeam, please update the first post by changing $ inxi -F to $ inxi -Fxxx, because inxi -F does not provide all information about hardware. But inxi -Fxxx even gives Chip ID!
Before asking for help please read this topic: https://www.q4os.org/forum/viewtopic.php?id=3502 If you have problems with WiFi network, try to install the Network Manager using Q4OS Software Centre.
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Updated, thanks
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