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#1 2026-05-14 03:44

ytrojan
Member
Registered: 2026-05-14
Posts: 4

Desktop Profiler BLOCKED?! (Error Code 104)

I'm having some issues with setting up Q4OS on my old Inspiron 3847.

I couldn't get the Windows setup to connect to the Q4OS website. I had to download q4os6b-x64-loop.img.xz directly from SourceForge via Supermium (Basilisk on my Windows setup has the same issues as the Desktop Profiler) just to get it to work. But I did manage to get it working that way.

I have successfully connected to the internet in Q4OS, but now I can't profile my desktop because of a 104, likely for the same reason. Even the Minimal profile refuses to budge.

I have ruled out connectivity issues, as 1.1.1.1 loads absolutely fine. Everything else I've tested also works properly.

I suspect Cox is to blame. They might be DNS blocking the repository. I have similar issues with Debian's repository.

Any idea on how to get this thing set up? Even if I have to access the repository on my Windows setup like I did with the loop image?

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#2 2026-05-18 11:44

q4osteam
Q4OS Team
Registered: 2015-12-06
Posts: 6,164
Website

Re: Desktop Profiler BLOCKED?! (Error Code 104)

Welcome to the forum smile

Please run commands in terminal:
$ wget -t2 http://www.q4os.org -O /tmp/test1
and post back the output

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#3 2026-05-23 22:19

ytrojan
Member
Registered: 2026-05-14
Posts: 4

Re: Desktop Profiler BLOCKED?! (Error Code 104)

Just tested the wget 20 minutes ago, and I'm getting timeouts.

owner@debian:~$ wget -t2 http://www.q4os.org -O /tmp/test1
--2026-05-23 13:54:29--  http://www.q4os.org/
Resolving www.q4os.org (www.q4os.org)... 68.105.28.18
Connecting to www.q4os.org (www.q4os.org)|68.105.28.18|:80... failed: Connection timed out.
Retrying.

--2026-05-23 13:56:44--  (try: 2)  http://www.q4os.org/
Connecting to www.q4os.org (www.q4os.org)|68.105.28.18|:80... failed: Connection timed out.
Giving up.

owner@debian:~$

I don't get timeouts when accessing the site on Windows (Supermium). 68.105.28.18 is a Cox IP. Is Cox DNS-blocking the repository? Or is something wrong on my end?

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#4 2026-05-24 06:37

bin
Member
From: U.K.
Registered: 2016-01-28
Posts: 1,569

Re: Desktop Profiler BLOCKED?! (Error Code 104)

I know that 'works for me' is no help but here in the UK the wget command works OK.
Running traceroute gives me

robin@flopsy:~$ traceroute q4os.org
traceroute to q4os.org (37.9.175.211), 30 hops max, 60 byte packets
 1  _gateway (192.168.50.1)  1.201 ms  4.175 ms  4.789 ms
 2  redbus-gw11.idnet.net (212.69.63.36)  11.270 ms  11.972 ms  11.964 ms
 3  redbus-gw7.idnet.net (212.69.63.138)  11.792 ms  11.761 ms  11.731 ms
 4  et-0-0-68-2.edge6.London15.Level3.net (212.187.166.185)  12.114 ms  12.957 ms  13.306 ms
 5  * * *
 6  COMSOURCE-S.ear1.Prague1.Level3.net (212.133.51.18)  36.853 ms  34.842 ms  32.004 ms
 7  * * *
 8  * * *
 9  * * *
10  185.87.13.247 (185.87.13.247)  46.762 ms  48.826 ms  50.352 ms
11  37.9.175.211 (37.9.175.211)  49.826 ms  39.411 ms  39.835 ms

So I can see that it goes off to my ISP, wanders around a bit a winds up at the right destination.

From the look of your message you don't get beyond first base.

Try running traceroute 68.105.28.18 and then traceroute q4os.org

Then change the DNS setting in network settings in Q4OS to 1.1.1.1 or 8.8.8.8 and repeat.

UPDATE:-
Sorry, re-reading your post I just realised that you are using the 'run in windows' thingy. I have no experience of this so what I said above may be complete rubbish. I guess it works as virtual machine in some way but hopefully the dev team can assist.

Last edited by bin (2026-05-24 06:49)

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#5 2026-05-24 09:21

q4osteam
Q4OS Team
Registered: 2015-12-06
Posts: 6,164
Website

Re: Desktop Profiler BLOCKED?! (Error Code 104)

Yes, please run commands above as suggested by @bin and post the complete output. What is your geo location ?

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#6 Yesterday 00:46

ytrojan
Member
Registered: 2026-05-14
Posts: 4

Re: Desktop Profiler BLOCKED?! (Error Code 104)

traceroute 68.105.28.18 worked fine at first.

traceroute to 68.105.28.18 (68.105.28.18), 30 hops max, 60 byte packets
1  _gateway (192.168.0.1)  10.968 ms  11.520 ms  11.515 ms
2  10.144.72.1 (10.144.72.1)  17.150 ms  24.978 ms  24.403 ms
3  100.120.111.174 (100.120.111.174)  24.967 ms  25.518 ms  25.513 ms
4  100.120.108.26 (100.120.108.26)  25.509 ms  25.496 ms  25.487 ms
5  nwstdsrj01-ae1.rd.lv.cox.net (68.1.0.85)  34.061 ms  34.054 ms  33.713 ms
6  100.118.199.9 (100.118.199.9)  33.388 ms  29.460 ms  29.067 ms
7  * * *
8  * * *
9  * * *
10  * * *
11  * * *
12  * xdns1.cox.net (68.105.28.18)  23.752 ms *

traceroute q4os.org, on the other hand...

traceroute to q4os.org (68.105.28.18), 30 hops max, 60 byte packets
1  _gateway (192.168.0.1)  1.604 ms  2.619 ms  2.874 ms
2  10.144.72.1 (10.144.72.1)  13.903 ms  21.947 ms  21.423 ms
3  100.120.111.174 (100.120.111.174)  22.693 ms  22.680 ms  23.008 ms
4  100.120.108.26 (100.120.108.26)  22.645 ms  22.620 ms  22.611 ms
5  nwstdsrj01-ae1.rd.lv.cox.net (68.1.0.85)  31.728 ms  31.718 ms  31.708 ms
6  100.118.199.9 (100.118.199.9)  31.691 ms  29.608 ms  28.713 ms
7  * * *
8  * * *
9  * * *
10  * * *
11  * * *
12  * * *
13  * * *
14  * * *
15  * * *
16  * * *
17  * * *
18  * * *
19  * * *
20  * * *
21  * * *
22  * * *
23  * * *
24  * * *
25  * * *
26  * * *
27  * * *
28  * * *
29  * * *
30  * * *

After messing around with my dns...

traceroute to q4os.org (68.105.28.18), 30 hops max, 60 byte packets
1  _gateway (192.168.0.1)  1.637 ms  1.907 ms  1.900 ms
2  10.144.72.1 (10.144.72.1)  10.838 ms  17.038 ms  17.386 ms
3  100.120.111.174 (100.120.111.174)  18.967 ms  18.959 ms  18.957 ms
4  100.120.108.26 (100.120.108.26)  18.942 ms  18.924 ms  18.926 ms
5  nwstdsrj01-ae1.rd.lv.cox.net (68.1.0.85)  26.694 ms  27.534 ms  27.528 ms
6  100.118.199.9 (100.118.199.9)  27.504 ms  25.167 ms  25.119 ms
7  * * *
8  * * *
9  * * *
10  * * *
11  * * *
12  * * *
13  * * *
14  * * *
15  * * *
16  * * *
17  * * *
18  * * *
19  * * *
20  * * *
21  * * *
22  * * *
23  * * *
24  * * *
25  * * *
26  * * *
27  * * *
28  * * ip68-105-28-18.at.at.cox.net (68.105.28.18)  33.457 ms

traceroute to 68.105.28.18 (68.105.28.18), 30 hops max, 60 byte packets
1  _gateway (192.168.0.1)  6.123 ms  6.753 ms  6.746 ms
2  10.144.72.1 (10.144.72.1)  15.152 ms  108.649 ms  110.976 ms
3  100.120.111.174 (100.120.111.174)  111.011 ms  111.009 ms  111.018 ms
4  100.120.108.26 (100.120.108.26)  111.000 ms  110.963 ms  110.975 ms
5  nwstdsrj01-ae1.rd.lv.cox.net (68.1.0.85)  111.000 ms  111.002 ms  110.984 ms
6  100.118.199.9 (100.118.199.9)  110.955 ms  104.253 ms  104.247 ms
7  * * *
8  * * *
9  * * *
10  * * *
11  * * *
12  * * *
13  * * *
14  * * *
15  * * *
16  * * *
17  * * *
18  * * *
19  * * *
20  * * *
21  * * *
22  * * *
23  * * *
24  * * *
25  * * *
26  * * *
27  * * *
28  * * *
29  * * *
30  * ip68-105-28-18.at.at.cox.net (68.105.28.18)  30.851 ms

...I noticed a pattern:

1  _gateway (192.168.0.1)  1.604 ms  2.619 ms  2.874 ms
2  10.144.72.1 (10.144.72.1)  13.903 ms  21.947 ms  21.423 ms
3  100.120.111.174 (100.120.111.174)  22.693 ms  22.680 ms  23.008 ms
4  100.120.108.26 (100.120.108.26)  22.645 ms  22.620 ms  22.611 ms
5  nwstdsrj01-ae1.rd.lv.cox.net (68.1.0.85)  31.728 ms  31.718 ms  31.708 ms
6  100.118.199.9 (100.118.199.9)  31.691 ms  29.608 ms  28.713 ms
7  * * *
8  * * *
9  * * *
10  * * *
11  * * *
12  * * *
13  * * *
14  * * *
15  * * *
16  * * *
17  * * *
18  * * *
19  * * *
20  * * *
21  * * *
22  * * *
23  * * *
24  * * *
25  * * *
26  * * *
27  * * *
28  * * *
29  * * *
30  * * *

It makes it to round 6 before running into a timeout.
I FINALLY made it beyond 6 by turning it to Auto (Address only)

traceroute to q4os.org (68.105.28.18), 30 hops max, 60 byte packets
1  _gateway (192.168.0.1)  4.114 ms  4.399 ms  4.386 ms
2  10.144.72.1 (10.144.72.1)  12.562 ms  19.225 ms  23.248 ms
3  100.120.111.174 (100.120.111.174)  23.243 ms  23.232 ms  23.221 ms
4  100.120.108.26 (100.120.108.26)  23.209 ms  23.198 ms  23.188 ms
5  nwstdsrj01-ae1.rd.lv.cox.net (68.1.0.85)  27.837 ms  27.829 ms  27.421 ms
6  100.118.199.9 (100.118.199.9)  27.797 ms  23.349 ms  23.325 ms
7  * * *
8  * * *
9  * * *
10  * * *
11  * * *
12  * * *
13  * * *
14  * * *
15  * * *
16  * * *
17  * * *
18  * * *
19  * * *
20  * * *
21  * * *
22  ip68-105-28-18.at.at.cox.net (68.105.28.18)  38.158 ms

I ran the desktop profiler again, and I got the same 104 issue, even using the alternative DNS services.
My geolocation is in the attached PNG.


Attachments:
png geolocation.PNG, Size: 27.67 KiB, Downloads: 8

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#7 Yesterday 08:45

q4osteam
Q4OS Team
Registered: 2015-12-06
Posts: 6,164
Website

Re: Desktop Profiler BLOCKED?! (Error Code 104)

ytrojan wrote:
Resolving www.q4os.org (www.q4os.org)... 68.105.28.18
traceroute to q4os.org (68.105.28.18), 30 hops max, 60 byte packets

These lines are suspicious. "68.105.28.18" is not IPV4 address of Q4OS server, it should be "37.9.175.211".

First please run command in terminal:
$ nslookup q4os.org

Then boot Q4OS live media https://www.q4os.org/downloads1.html , do not make network configuration tweaks and run the same command:
$ nslookup q4os.org

Post back the results.

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#8 Today 04:11

ytrojan
Member
Registered: 2026-05-14
Posts: 4

Re: Desktop Profiler BLOCKED?! (Error Code 104)

I tried it, and it does not give the Q4OS IP.

nslookup q4os.org
Server:         1.1.1.1
Address:        1.1.1.1#53

Non-authoritative answer:
Name:   q4os.org
Address: 68.105.28.18

As I don't have physical access to live media at the moment, I can't test it on hardware. But traceroute to the real IP works.

traceroute to 37.9.175.211 (37.9.175.211), 30 hops max, 60 byte packets
1  _gateway (192.168.0.1)  12.818 ms  12.789 ms  12.776 ms
2  10.144.72.1 (10.144.72.1)  19.978 ms  27.762 ms  27.758 ms
3  100.120.111.172 (100.120.111.172)  29.864 ms  29.856 ms  29.848 ms
4  100.120.108.24 (100.120.108.24)  29.827 ms  29.820 ms  29.793 ms
5  sdo-b1-link.ip.twelve99.net (62.115.48.24)  29.811 ms  29.806 ms  29.793 ms
6  sdo-b3-link.ip.twelve99.net (62.115.142.164)  31.678 ms  17.734 ms  20.316 ms
7  lax-bb2-link.ip.twelve99.net (62.115.138.214)  28.260 ms  18.478 ms  23.019 ms
8  dls-b23-link.ip.twelve99.net (62.115.140.247)  179.930 ms  171.055 ms lax-b22-link.ip.twelve99.net (62.115.140.157)  166.886 ms
9  atl-b24-link.ip.twelve99.net (62.115.140.32)  180.692 ms ash-bb2-link.ip.twelve99.net (62.115.137.38)  68.059 ms atl-b24-link.ip.twelve99.net (62.115.116.213)  179.207 ms
10  prs-bb2-link.ip.twelve99.net (62.115.140.106)  164.734 ms  165.666 ms atl-bb2-link.ip.twelve99.net (62.115.143.236)  181.063 ms
11  ffm-bb2-link.ip.twelve99.net (62.115.122.139)  170.519 ms ash-bb2-link.ip.twelve99.net (62.115.137.132)  76.856 ms ffm-bb2-link.ip.twelve99.net (62.115.122.139)  174.234 ms
12  prs-bb2-link.ip.twelve99.net (62.115.140.106)  170.318 ms prag-b4-link.ip.twelve99.net (62.115.124.29)  185.127 ms *
13  comsource-ic-364711.ip.twelve99-cust.net (62.115.52.199)  181.237 ms  173.688 ms  181.572 ms
14  prag-b4-link.ip.twelve99.net (62.115.124.29)  176.489 ms *  182.880 ms
15  comsource-ic-364711.ip.twelve99-cust.net (62.115.52.199)  181.038 ms 185.138.110.39 (185.138.110.39)  183.152 ms comsource-ic-364711.ip.twelve99-cust.net (62.115.52.199)  181.369 ms
16  185.138.110.35 (185.138.110.35)  182.103 ms  182.414 ms 185.87.13.245 (185.87.13.245)  183.532 ms
17  37.9.175.211 (37.9.175.211)  186.494 ms  185.852 ms 185.138.110.39 (185.138.110.39)  177.796 ms

I'll see if I can test it on a temporary VM, and report it back to you in the next few days.

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#9 Today 10:38

q4osteam
Q4OS Team
Registered: 2015-12-06
Posts: 6,164
Website

Re: Desktop Profiler BLOCKED?! (Error Code 104)

ytrojan wrote:

I'll see if I can test it on a temporary VM, and report it back to you in the next few days.

Well, we need to distinguish whether the issue is specific to the Q4OS for Windows setup, or to your Internet service provider or network.

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