Q4OS Forum

yoogee

Member

Registered: 2021-02-04

Posts: 9

Teamviewer doesn't work (strange empty windows...)

Hi everyone,

I installed "q4os-3.14-i386-instcd.r2.iso"  + Teamviewer using "setup_q4os-teamviewer_2.2-a1_all.esh"  from Sourceforge.
Everything went well, the installation seems to be OK.

When I started the Teamviewer, appears an empty white window, with "Teamviever License agreement" title.
I was angry and I started to click a lot on the white window in different places. Clicking somewhere on the upper right quarter, the window moved to Tray. Probably I found a hidden "YES" button...
On right click on the tray icon, appears the little tray menu but clicking on any option I see just a white window.

For short: the Teamviewer seems to working but I cannot see the content of any window belongs to Teamviewer.

PS. : the 3.12 version made the same error...

q4osteam

Q4OS Team

Registered: 2015-12-06

Posts: 4,502

Website

Re: Teamviewer doesn't work (strange empty windows...)

Please keep in mind, the Teamviewer installer is experimental so far. Anyway we will try to reproduce and investigate the issue. What desktop profile did you apply ?

yoogee

Member

Registered: 2021-02-04

Posts: 9

Re: Teamviewer doesn't work (strange empty windows...)

I am using TDE desktop, on an old Thinkpad R50e.
I also tried to install Teamviewer using "sudo qrepoadd"-->teamviewer repo , but same error ... 

rsc77

Member

Registered: 2021-02-15

Posts: 3

Re: Teamviewer doesn't work (strange empty windows...)

Not sure if this will work for you but i installed teamviewer via the deb file on the teamviewer website and it worked fine.

yoogee

Member

Registered: 2021-02-04

Posts: 9

Re: Teamviewer doesn't work (strange empty windows...)

I tried directly from teamviewer.com *.deb file, but doesn't work..

q4osteam

Q4OS Team

Registered: 2015-12-06

Posts: 4,502

Website

Re: Teamviewer doesn't work (strange empty windows...)

We are not able to reproduce the issue, teamviewer runs fine, so it may have been a hardware related issue. Please try to run Teamviewer from terminal:
$ teamviewer
check for error messages and paste the complete output here for us to analyze.

Next run:
$ inxi -F
and also drop the output here.

q4osteam

Q4OS Team

Registered: 2015-12-06

Posts: 4,502

Website

Re: Teamviewer doesn't work (strange empty windows...)

It would be helpful, if you submit a new bug https://sourceforge.net/p/q4os/tickets/

yoogee

Member

Registered: 2021-02-04

Posts: 9

Re: Teamviewer doesn't work (strange empty windows...)

adminq@q4os-desktop:~$ teamviewer

Init...
CheckCPU: SSE2 support: yes
Checking setup...
Launching TeamViewer ...
Launching TeamViewer GUI ...
----------------------------------------------------------------------------------------------------
System:
  Host: q4os-desktop Kernel: 4.19.0-14-686-pae i686 bits: 32
  Desktop: Trinity R14.0.6 Distro: Q4OS 3.14.2-n1
Machine:
  Type: Laptop System: IBM product: 1834S5G v: ThinkPad R50e
  serial: <root required>
  Mobo: IBM model: 1834S5G serial: <root required> BIOS: IBM
  v: 1WET90WW (2.10 ) date: 12/08/2006
CPU:
  Topology: Single Core model: Intel Celeron M bits: 32 type: MCP
  L2 cache: 1024 KiB
  Speed: 1399 MHz min/max: N/A Core speed (MHz): 1: 1399
Graphics:
  Device-1: Intel 82852/855GM Integrated Graphics driver: i915 v: kernel
  Display: x11 server: X.Org 1.20.4 driver: intel
  unloaded: fbdev,modesetting,vesa resolution: 1024x768~60Hz
  Message: Unable to show advanced data. Required tool glxinfo missing.
Audio:
  Device-1: Intel 82801DB/DBL/DBM AC97 Audio driver: snd_intel8x0
  Sound Server: ALSA v: k4.19.0-14-686-pae
Network:
  Device-1: Intel PRO/Wireless 2200BG [Calexico2] Network driver: ipw2200
  IF: wlp2s2 state: up mac: 00:13:ce:85:5d:73
Drives:
  Local Storage: total: 37.26 GiB used: 2.73 GiB (7.3%)
  ID-1: /dev/sda vendor: Hitachi model: HTS541040G9AT00 size: 37.26 GiB
Partition:
  ID-1: / size: 35.94 GiB used: 2.71 GiB (7.5%) fs: ext4 dev: /dev/sda1
  ID-2: swap-1 size: 501.0 MiB used: 23.9 MiB (4.8%) fs: swap
  dev: /dev/sda5
Sensors:
  Missing: Required tool sensors not installed. Check --recommends
Info:
  Processes: 112 Uptime: 16m Memory: 486.3 MiB used: 209.0 MiB (43.0%)
  Shell: bash inxi: 3.0.32

---------------------------------------------------------------------------------------------------
Thanks for the reply.
If it helps you ,I also can let you to connect remotely using Anydesk...

I attached some images...

Last edited by yoogee (2021-02-20 18:07)

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Attachments:
Resize of IMG_1.jpg, Size: 42.05 KiB, Downloads: 380
Resize of IMG_2.jpg, Size: 34.3 KiB, Downloads: 348
Resize of IMG_3.jpg, Size: 44.33 KiB, Downloads: 351

yoogee

Member

Registered: 2021-02-04

Posts: 9

Re: Teamviewer doesn't work (strange empty windows...)

images part II

I forgot: I made a fresh Q4OS installation , without any leftover packages....

Last edited by yoogee (2021-02-21 07:05)

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Attachments:
Resize of IMG_4.jpg, Size: 44.13 KiB, Downloads: 356
Resize of IMG_5.jpg, Size: 30.6 KiB, Downloads: 336

yoogee

Member

Registered: 2021-02-04

Posts: 9

Re: Teamviewer doesn't work (strange empty windows...)

Probably this is a Debian Buster problem. I  found this error also in AntiX 19.3 . I downgraded my OS to Q4OS 2.7 but in this Debian Stretch based OS everything works well !

q4osteam

Q4OS Team

Registered: 2015-12-06

Posts: 4,502

Website

Re: Teamviewer doesn't work (strange empty windows...)

You could also try to turn desktop effects off and post here a result.