Q4OS Forum

Jerome

Member

Registered: 2016-02-26

Posts: 148

mp3 player not recognised

I've just bought a portable mp3 player but when I plug it in nothing happens. lsusb gives the following:

Bus 001 Device 021: ID 10d6:1101 Actions Semiconductor Co., Ltd D-Wave 2GB MP4 Player / AK1025 MP3/MP4 Player

I installed gmtp but I just get "no device attached", so I guess my mp3 player isn't supported. I've never had any issues with other usb devices.

Any suggestions? Thanks!

q4osteam

Q4OS Team

Registered: 2015-12-06

Posts: 4,501

Website

Re: mp3 player not recognised

Please get ready to run a few commands in terminal. Unplug the device, wait a few seconds, and then open a terminal and use the:
$ sudo su
command to become root. Then run command:
# dmesg -c
and wait a second. Now plug the device in, wait a few seconds.....now use the command:
# dmesg
again and post the output. It should just be relevant messages.

Jerome

Member

Registered: 2016-02-26

Posts: 148

Re: mp3 player not recognised

Here's the output after running dmesg -c:

[154658.768047] usb 1-2: new high-speed USB device number 23 using ehci-pci
[154658.901770] usb 1-2: New USB device found, idVendor=10d6, idProduct=1101
[154658.901777] usb 1-2: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[154658.901783] usb 1-2: Product: HS USB FlashDisk
[154658.901788] usb 1-2: Manufacturer: ACTIONS
[154658.901794] usb 1-2: SerialNumber: ㉕捤稰眷㕳愳㤷湲
[154658.902387] usb-storage 1-2:1.0: USB Mass Storage device detected
[154658.903050] scsi24 : usb-storage 1-2:1.0
[154659.906457] scsi 24:0:0:0: Direct-Access     ACTIONS  HS USB FlashDisk 2.00 PQ: 0 ANSI: 0 CCS
[154659.907264] sd 24:0:0:0: Attached scsi generic sg4 type 0
[154659.910837] sd 24:0:0:0: [sdd] 1886080 2048-byte logical blocks: (3.86 GB/3.59 GiB)
[154659.911412] sd 24:0:0:0: [sdd] Write Protect is off
[154659.911420] sd 24:0:0:0: [sdd] Mode Sense: 00 c0 00 00
[154659.911917] sd 24:0:0:0: [sdd] Write cache: disabled, read cache: disabled, doesn't support DPO or FUA
[154659.916420]  sdd:
[154659.918782] sd 24:0:0:0: [sdd] Attached SCSI removable disk
[154853.439135] usb 1-2: USB disconnect, device number 23

and after plugging in the mp3 and running dmesg:

[154911.996044] usb 1-2: new high-speed USB device number 24 using ehci-pci
[154912.129774] usb 1-2: New USB device found, idVendor=10d6, idProduct=1101
[154912.129786] usb 1-2: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[154912.129792] usb 1-2: Product: HS USB FlashDisk
[154912.129797] usb 1-2: Manufacturer: ACTIONS
[154912.129802] usb 1-2: SerialNumber: ㉕捤稰眷㕳愳㤷湲
[154912.130387] usb-storage 1-2:1.0: USB Mass Storage device detected
[154912.131088] scsi25 : usb-storage 1-2:1.0
[154913.134463] scsi 25:0:0:0: Direct-Access     ACTIONS  HS USB FlashDisk 2.00 PQ: 0 ANSI: 0 CCS
[154913.135356] sd 25:0:0:0: Attached scsi generic sg4 type 0
[154913.142146] sd 25:0:0:0: [sdd] 1886080 2048-byte logical blocks: (3.86 GB/3.59 GiB)
[154913.142655] sd 25:0:0:0: [sdd] Write Protect is off
[154913.142664] sd 25:0:0:0: [sdd] Mode Sense: 00 c0 00 00
[154913.143157] sd 25:0:0:0: [sdd] Write cache: disabled, read cache: disabled, doesn't support DPO or FUA
[154913.152285]  sdd:
[154913.156799] sd 25:0:0:0: [sdd] Attached SCSI removable disk