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#1 2017-07-29 00:03

hirax
Member
Registered: 2017-07-28
Posts: 9

Different user sound problem

Hello!
This is my first post here, and excuse my poor english!
I installed Q4OS on two old laptops (Thinkpad T61 and MSI 510C)
I am very satisfied with Q4OS, but now I have very wierd sound problem on my T61.

I added second (regular) user to system via KUser and now my firstly created user (created during system installation) dont have any sound (startup sound, youtube, media files and etc)
The "second regular user" dont have any problems with sounds
No difference which user logged first

I "googeled" a lot ,but no success, all answers are about directly opposite problems: superuser have sound and regular user dont have sound
My problem is opposite: regular user have sound and superuser dont have sound at all.
So, it means that is not hardware problem and soundcard is supported and it must be something wrong with system configuration.

Some outputs from terminal:

hirax@garage:~$ sudo aplay -l
[sudo] password for hirax:
**** List of PLAYBACK Hardware Devices ****
card 0: Intel [HDA Intel], device 0: AD1984 Analog [AD1984 Analog]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: Intel [HDA Intel], device 1: AD1984 Digital [AD1984 Digital]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: Intel [HDA Intel], device 2: AD1984 Alt Analog [AD1984 Alt Analog]
  Subdevices: 1/1
  Subdevice #0: subdevice #0

hirax@garage:~$ lspci -v | grep -A7 -i "audio"
00:1b.0 Audio device: Intel Corporation 82801H (ICH8 Family) HD Audio Controller (rev 03)
        Subsystem: Lenovo ThinkPad T61/R61
        Flags: bus master, fast devsel, latency 0, IRQ 47
        Memory at fe220000 (64-bit, non-prefetchable) [size=16K]
        Capabilities: <access denied>
        Kernel driver in use: snd_hda_intel

$ find /lib/modules/`uname -r` | grep snd
/lib/modules/3.16.0-4-amd64/kernel/sound/firewire/bebob/snd-bebob.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/firewire/snd-dice.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/firewire/snd-isight.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/firewire/snd-firewire-lib.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/firewire/snd-scs1x.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/firewire/fireworks/snd-fireworks.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/firewire/snd-firewire-speakers.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/isa/sb/snd-sb-common.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/drivers/snd-mtpav.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/drivers/snd-aloop.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/drivers/snd-portman2x4.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/drivers/snd-virmidi.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/drivers/snd-dummy.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/drivers/pcsp/snd-pcsp.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/drivers/opl3/snd-opl3-synth.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/drivers/opl3/snd-opl3-lib.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/drivers/mpu401/snd-mpu401-uart.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/drivers/mpu401/snd-mpu401.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/drivers/vx/snd-vx-lib.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/drivers/snd-serial-u16550.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/drivers/snd-mts64.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/i2c/snd-i2c.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/i2c/snd-cs8427.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/i2c/other/snd-ak4113.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/i2c/other/snd-ak4114.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/i2c/other/snd-ak4xxx-adda.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/i2c/other/snd-ak4117.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/i2c/other/snd-pt2258.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/usb/usx2y/snd-usb-usx2y.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/usb/usx2y/snd-usb-us122l.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/usb/bcd2000/snd-bcd2000.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/usb/hiface/snd-usb-hiface.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/usb/misc/snd-ua101.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/usb/snd-usbmidi-lib.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/usb/6fire/snd-usb-6fire.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/usb/caiaq/snd-usb-caiaq.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/usb/snd-usb-audio.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/pci/rme9652/snd-rme9652.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/pci/rme9652/snd-hdspm.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/pci/rme9652/snd-hdsp.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/pci/ymfpci/snd-ymfpci.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/pci/lx6464es/snd-lx6464es.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/pci/nm256/snd-nm256.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/pci/mixart/snd-mixart.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/pci/snd-cs4281.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/pci/lola/snd-lola.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/pci/korg1212/snd-korg1212.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/pci/asihpi/snd-asihpi.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/pci/snd-es1938.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/pci/snd-azt3328.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/pci/snd-atiixp.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/pci/riptide/snd-riptide.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/pci/snd-rme32.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/pci/snd-cmipci.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/pci/snd-via82xx-modem.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/pci/ca0106/snd-ca0106.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/pci/pcxhr/snd-pcxhr.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/pci/snd-ens1370.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/pci/snd-rme96.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/pci/ac97/snd-ac97-codec.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/pci/snd-sonicvibes.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/pci/ali5451/snd-ali5451.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/pci/cs46xx/snd-cs46xx.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/pci/snd-ad1889.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/pci/snd-via82xx.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/pci/emu10k1/snd-emu10k1.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/pci/emu10k1/snd-emu10k1x.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/pci/emu10k1/snd-emu10k1-synth.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/pci/snd-intel8x0.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/pci/snd-intel8x0m.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/pci/snd-ens1371.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/pci/snd-bt87x.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/pci/snd-maestro3.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/pci/oxygen/snd-virtuoso.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/pci/oxygen/snd-oxygen-lib.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/pci/oxygen/snd-oxygen.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/pci/snd-fm801.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/pci/snd-als300.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/pci/ctxfi/snd-ctxfi.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/pci/trident/snd-trident.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/pci/au88x0/snd-au8810.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/pci/au88x0/snd-au8820.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/pci/au88x0/snd-au8830.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/pci/echoaudio/snd-indigoiox.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/pci/echoaudio/snd-mona.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/pci/echoaudio/snd-indigodjx.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/pci/echoaudio/snd-mia.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/pci/echoaudio/snd-layla24.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/pci/echoaudio/snd-darla24.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/pci/echoaudio/snd-gina24.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/pci/echoaudio/snd-indigo.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/pci/echoaudio/snd-indigodj.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/pci/echoaudio/snd-gina20.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/pci/echoaudio/snd-indigoio.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/pci/echoaudio/snd-layla20.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/pci/echoaudio/snd-echo3g.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/pci/echoaudio/snd-darla20.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/pci/ice1712/snd-ice17xx-ak4xxx.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/pci/ice1712/snd-ice1712.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/pci/ice1712/snd-ice1724.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/pci/snd-atiixp-modem.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/pci/hda/snd-hda-codec.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/pci/hda/snd-hda-codec-hdmi.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/pci/hda/snd-hda-codec-realtek.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/pci/hda/snd-hda-codec-ca0110.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/pci/hda/snd-hda-codec-cirrus.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/pci/hda/snd-hda-codec-conexant.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/pci/hda/snd-hda-codec-idt.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/pci/hda/snd-hda-codec-cmedia.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/pci/hda/snd-hda-intel.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/pci/hda/snd-hda-codec-analog.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/pci/hda/snd-hda-codec-generic.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/pci/hda/snd-hda-codec-ca0132.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/pci/hda/snd-hda-codec-via.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/pci/hda/snd-hda-codec-si3054.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/pci/hda/snd-hda-controller.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/pci/snd-als4000.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/pci/snd-es1968.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/pci/vx222/snd-vx222.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/synth/snd-util-mem.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/synth/emux/snd-emux-synth.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/pcmcia/pdaudiocf/snd-pdaudiocf.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/pcmcia/vx/snd-vxpocket.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/soc/intel/snd-soc-sst-byt-max98090-mach.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/soc/intel/snd-soc-sst-baytrail-pcm.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/soc/intel/snd-soc-sst-dsp.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/soc/intel/snd-soc-sst-acpi.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/soc/intel/snd-soc-sst-byt-rt5640-mach.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/soc/intel/snd-soc-sst-haswell.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/soc/intel/snd-soc-sst-haswell-pcm.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/soc/codecs/snd-soc-max98090.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/soc/codecs/snd-soc-rt5640.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/soc/codecs/snd-soc-rl6231.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/soc/snd-soc-core.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/core/snd.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/core/snd-timer.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/core/snd-rawmidi.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/core/snd-pcm.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/core/snd-hwdep.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/core/oss/snd-pcm-oss.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/core/oss/snd-mixer-oss.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/core/snd-compress.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/core/seq/snd-seq-virmidi.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/core/seq/snd-seq-midi-event.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/core/seq/snd-seq.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/core/seq/snd-seq-device.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/core/seq/snd-seq-midi.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/core/seq/snd-seq-midi-emul.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/core/seq/snd-seq-dummy.ko
/lib/modules/3.16.0-4-amd64/kernel/sound/core/snd-hrtimer.ko



I really dont know what to do next...
Little help is really needed!
What to do next??

Thanks!


BTW: Why I cant post links ???

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#2 2017-07-29 00:15

q4osteam
Q4OS Team
Registered: 2015-12-06
Posts: 4,501
Website

Re: Different user sound problem

First make sure, the second user is member of 'audio' and other desired system groups, please see http://www.q4os.org/dqa007.html#users

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#3 2017-07-29 01:08

hirax
Member
Registered: 2017-07-28
Posts: 9

Re: Different user sound problem

My "second user" group membership is almost empty .. ??
He is only member of hisown, myown and vboxusers groups.
No membership of audio, cdrom and etc groups
My "first user" is member a lot of groups (including administrations: sudo,  and etc)

Somehow "he" has sound and "first user" dont have it




(also have problem with "printscreen" and laptop "vol up & down" buttons and etc- no acting) but those problems are for another topic)

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#4 2017-07-29 05:31

bin
Member
From: U.K.
Registered: 2016-01-28
Posts: 1,333

Re: Different user sound problem

That's quite normal - look at the groups that you are in and then add the second user to the same groups through Kuser>Edit User

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#5 2017-07-29 13:06

JimW
Member
Registered: 2015-12-08
Posts: 400

Re: Different user sound problem

bin wrote:

That's quite normal - look at the groups that you are in and then add the second user to the same groups through Kuser>Edit User

Wouldn't that also cut out the sound for the second user?
If I am reading correctly the first (primary) user that is a member of all those groups, lost all sounds when the second user (who is not in those groups) was created.

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#6 2017-07-29 15:51

hirax
Member
Registered: 2017-07-28
Posts: 9

Re: Different user sound problem

To JimW
Yes after creating second user, sound was muted for both of them

But problem is solved !!
Shame on me,
I am so dumb and inattentive

The solution was very, very simple
Speaker icon on screen (right click) "mute" was unchecked but on mixer screen the sound was turned off (light green - dark green)
Somehow it was turned on on second user and turned off on admin user.
And I didn't notice that little change of colour for very long time.

My adventures with q4os will continue in another thread smile

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#7 2017-07-29 18:10

crosscourt
Member
From: Wash DC
Registered: 2017-05-07
Posts: 1,872
Website

Re: Different user sound problem

Dont feel bad hirax as Ive done that as well and spent quite a while wondering why it wasnt working, only to have a duh! moment.


Q4OS Aquarius 5.x KDE   Dell Inspiron 3670  i5 8600, GTX 1660 Super, 32gb, 2tb NVME SSD

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