Q4OS Forum

KenAlvarez1967

Member

Registered: 2024-03-25

Posts: 8

Audio issues

I installed the latest version on my new Dell computer, the audio worked until I installed the blueman bluetooth controller, now my speakers quit working and my bluetooth quits after about ten minutes. Opening the bluetooth controller freezes my computer.

inxi -f
CPU:
  Info: 8-core model: Intel Core Ultra 7 256V bits: 64 type: MCP cache:
    L2: 14 MiB
  Speed (MHz): avg: 1418 min/max: 400/4700:4800:3700 cores: 1: 1418 2: 1418
    3: 1418 4: 1418 5: 1418 6: 1418 7: 1418 8: 1418
  Flags: 3dnowprefetch abm acpi adx aes aperfmperf apic arat
    arch_capabilities arch_lbr arch_perfmon art avx avx2 avx_vnni bmi1 bmi2
    bts bus_lock_detect clflush clflushopt clwb cmov constant_tsc cpuid
    cpuid_fault cx16 cx8 de ds_cpl dtes64 dtherm dts epb ept ept_ad erms est
    f16c flexpriority flush_l1d fma fpu fsgsbase fsrm fxsr gfni hfi ht hwp
    hwp_act_window hwp_epp hwp_notify hwp_pkg_req ibpb ibrs ibrs_enhanced ibt
    ida intel_pt invpcid lahf_lm lam lm mca mce md_clear mmx monitor movbe
    movdir64b movdiri msr mtrr nonstop_tsc nopl nx ospke pae pat pbe pcid
    pclmulqdq pconfig pdcm pdpe1gb pebs pge pku pln pni popcnt pse pse36 pts
    rdpid rdrand rdseed rdt_a rdtscp rep_good sdbg sep serialize sha_ni smap
    smep smx split_lock_detect ss ssbd sse sse2 sse4_1 sse4_2 ssse3 stibp
    syscall tm tm2 tpr_shadow tsc tsc_adjust tsc_deadline_timer
    tsc_known_freq umip user_shstk vaes vme vmx vnmi vpclmulqdq vpid waitpkg
    wbnoinvd x2apic xgetbv1 xsave xsavec xsaveopt xsaves xtopology xtpr

q4osteam

Q4OS Team

Registered: 2015-12-06

Posts: 6,424

Website

Re: Audio issues

Thanks for the report. This seems to be Q4OS bug. Please post the output of this command so we can confirm it:
$ apt list --installed 2>/dev/null | grep -E 'pipewire|pulseaudio|wireplumber|blueman'

If it lists both pipewire and pulseaudio packages, this is the repair:
$ sudo apt purge pulseaudio pulseaudio-module-bluetooth
$ sudo apt install pipewire-audio pipewire-alsa
then reboot. Blueman itself stays installed and keeps working - only the PulseAudio
recommendation has to go. We have verified that this restores the complete PipeWire
stack with Blueman still in place.

Do not run those two commands if the output shows PulseAudio but no PipeWire
at all - that would mean you are on an older Q4OS release where PulseAudio is the
correct sound server, and the cause would be something else.

One more thing: if the bluetooth still disconnects after about ten minutes once the
audio is healthy again, that would be a separate matter with the Intel wifi and
bluetooth combo card used in the new Core Ultra laptops. In that case please post:
$ dmesg | grep -i -E 'bluetooth|btusb|hci0'
$ lsusb | grep -i -E 'bluetooth|intel'