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#1 2025-01-05 13:53

munitionne
Member
Registered: 2025-01-05
Posts: 2

Q4OS keeps restarting and freezing for no reason on Dell Latitude D630

Hello,

I've recently installed Q4OS on my Dell Latitude D630 from 2011 (L05634 probably), not the 2007 version, and installed the full pack, that has Chromium, Thunderbird, and all that crap. Well, I noticed that it keeps freezing and turning into a black screen, and also restarting for no reason. I have an SSD in the Dell Latitude D630.

I don't know what to do

Regards
- Munitionne

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#2 2025-01-05 17:45

hchiper
Member
From: Belgium
Registered: 2020-07-28
Posts: 601

Re: Q4OS keeps restarting and freezing for no reason on Dell Latitude D630

Since your Dell has a Core 2 Duo processor T7800, which is 64-bit, you can try to boot from a live image (Plasma or Trinity) and see if the same happens (if everything is fine, maybe there was a problem during installation).

Did your system run normally before Q4OS install (Windows 7?) and did you run it recently? Otherwise there may be a hardware issue.

Does it freeze, show black screen and restart as soon as it has booted? Or are you able to log-in with your user account and to work for a while? In this case you could provide some more informations as described here.

Last edited by hchiper (2025-01-05 17:48)


Q4OS machine: Samsung R519 - Pentium T4200 2.0 GHz - 4 GB RAM - 500 GB SSD

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#3 2025-01-06 10:27

munitionne
Member
Registered: 2025-01-05
Posts: 2

Re: Q4OS keeps restarting and freezing for no reason on Dell Latitude D630

My system did run perfectly fine on Windows 7. It does freeze, show black, but sometimes it let's me use my system for like 30 seconds until it freezes, shows black, and restarts. I am able to log-in, and around 1 or 2 minutes in, and then it goes freeze, show black, but sometimes it let's me use my system for like 30 seconds until it freezes, shows black, and restarts.

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#4 2025-01-06 13:24

hchiper
Member
From: Belgium
Registered: 2020-07-28
Posts: 601

Re: Q4OS keeps restarting and freezing for no reason on Dell Latitude D630

  • which install image did you use?

  • Did you download it from a link on the Q4OS download web page?

  • Did you check the md5 sums and/or sha256 sums on the install medium? (I think there must be a README file there that explains how to make the verifications.)

  • Did you get any warning during installation?

  • What does happen if you boot from a live TDE (Trinity) image (see my first response)?

  • How much RAM is there in your Dell? If you have 1GB and if you used the Plasma version, I think the problem is there; use TDE instead.


Q4OS machine: Samsung R519 - Pentium T4200 2.0 GHz - 4 GB RAM - 500 GB SSD

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#5 2025-01-06 22:37

crosscourt
Member
From: Wash DC
Registered: 2017-05-07
Posts: 2,202
Website

Re: Q4OS keeps restarting and freezing for no reason on Dell Latitude D630

Does your Dell D630 have Nvidia graphics?  This was an issue that came and went in the old days as various distro versions released.  Could be a driver issue and an older version may be needed.


Q4OS Aquarius 5.x KDE   Dell Inspiron 3670, Dell Latitude 5450

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