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#1 2024-11-12 09:21

gusalex
Member
Registered: 2024-11-12
Posts: 2

Unable to install Q4OS

Hi All,

I want to install Q4OS 5.6, but the installation boot stuck in line "[OK] Finished systemd-update-utmp-runlevel.service - Record Runlevel Change in UTMP." Even after 5 minutes, boot program stay there.

Here some info:
- Installation media image file: version Q4OS Aquarius, Plasma, live - 64bit.
- Desktop environment: Plasma.
- A brief description and steps to reproduce the issue: simply start boot installation from USB,

My desktop config:
- Processor: AMD Ryzen 7 7800X3D
- Motherboard: Asus PRIME B650-PLUS
- Memory: 65039 MB
- Graphic card: AMD Radeon RX 7700 XT

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#2 2024-11-12 09:50

q4osteam
Q4OS Team
Registered: 2015-12-06
Posts: 4,501
Website

Re: Unable to install Q4OS

gusalex wrote:

... the installation boot stuck in line ...

Stuck booting live media or is the system already installed ? Did the installation process go well ?

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#3 2024-11-12 14:07

gusalex
Member
Registered: 2024-11-12
Posts: 2

Re: Unable to install Q4OS

Stuck booting with live media. Because of that, I cannot see installation screen, and I cannot install Q4OS.
Thanks

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#4 2024-11-12 15:53

q4osteam
Q4OS Team
Registered: 2015-12-06
Posts: 4,501
Website

Re: Unable to install Q4OS

Please make three attempts.
1. Boot Q4OS live media in "fail-safe" mode
2. Install Q4OS using install-cd media "Q4OS Aquarius, Trinity, install-cd - 64bit / x64" - it will let you choose Plasma as the default desktop upon first boot
3. Try to boot Debian live media https://cdimage.debian.org/debian-cd/cu … 64-kde.iso
and post back the results.

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