Q4OS Forum

Oncount

Member

Registered: 2024-09-11

Posts: 7

Desktop Profiler

I am getting an "applying a profile within the live systems isn't supported" message stopping installation. Any ideas would be welcome.

q4osteam

Q4OS Team

Registered: 2015-12-06

Posts: 6,424

Website

Re: Desktop Profiler

Are you running live media ? If so, applying desktop profile is not supported as it requires reboot, moreover it doesn't make much sense.

Oncount

Member

Registered: 2024-09-11

Posts: 7

Re: Desktop Profiler

What is live media? I am booting from a drive from my boot menu and nothing is running except your installer.

Oncount

Member

Registered: 2024-09-11

Posts: 7

Re: Desktop Profiler

I've sent a picture to your technical support of the message, I hope everything is well. Disconnecting installation.

q4osteam

Q4OS Team

Registered: 2015-12-06

Posts: 6,424

Website

Re: Desktop Profiler

Do you see "Install Q4OS" icon on the desktop ?

Oncount

Member

Registered: 2024-09-11

Posts: 7

Re: Desktop Profiler

Installation went fine, booted well, connected to internet and ended up with the error message quoted at the Desktop Profiler. Consulted your "help" life preserver symbol, it was loaded if not useful, clicked anything that could be clicked. It's loaded, I don't know what else to tell you.

Downloaded today. Balena Etcher did not have an "Install Q4OS" icon however, only the boot and EID files, one containing a grub if I remember correctly which certainly "livened" things up. Booting from F2 maybe made the installation "live"? I guess there's no fix for that.

q4osteam

Q4OS Team

Registered: 2015-12-06

Posts: 6,424

Website

Re: Desktop Profiler

Well, your installation seems to be somewhat non-standard, so we need some info. Please describe how did you install Q4OS.
- What installation file did you download and the download site ?
- How did you install Q4OS on your computer ?
- Run commands in terminal and post the output:
$ get-q4os-version
$ cat /etc/fstab

Oncount

Member

Registered: 2024-09-11

Posts: 7

Re: Desktop Profiler

q4os 5.6 x64r1... balenaEtcher - 1.19.21.Setup

From Downloads lol, Windows is back in charge.

Oncount

Member

Registered: 2024-09-11

Posts: 7

Re: Desktop Profiler

Resolved, Rufus installation supplied or updated two files that my system lacked. Thanks for your communication, much appreciated.

Bob2008

Member

Registered: Yesterday

Posts: 3

Re: Desktop Profiler

I'm having the same problem. I tried doing an update and upgrade. I installed from a USB stick to the hard drive, but it still thinks it's running a live system. The person who fixed it with Rufus said it installed two files, but gave no details on how to do it. Is this repairable? What can I do to resolve this?

q4osteam

Q4OS Team

Registered: 2015-12-06

Posts: 6,424

Website

Re: Desktop Profiler

@ Bob2008 , Welcome to the forum

First check if you don't boot from live usb by accident. If not, try to burn the live usb once again using Q4OS imager, see https://www.q4os.org/forum/viewtopic.php?id=4444 , install and post back the result.

Bob2008

Member

Registered: Yesterday

Posts: 3

Re: Desktop Profiler

Here is the solution. No files added at all. run this command...

ls -l /etc/q4oslivemedia

If the file is there, and it was in my case...

sudo rm /etc/q4oslivemedia

PROBLEM SOLVED.

q4osteam

Q4OS Team

Registered: 2015-12-06

Posts: 6,424

Website

Re: Desktop Profiler

@Bob2008
Thanks for the feedback.

- What .iso did you install from?
- What desktop profile did you select upon the install process?

Also please run command in terminal and post back the output:
$ dpkg -l calamares live-boot

Last edited by q4osteam (Yesterday 16:43)

Bob2008

Member

Registered: Yesterday

Posts: 3

Re: Desktop Profiler

-- Desired=Unknown/Install/Remove/Purge/Hold
|+- Status=Inst/Not-inst/Confs/Unpack/halF-conf/Half-inst/trig-aWait/Trig-pend
||+ Err?=(none)/Reinst-required (Status,Err: uppercase=bad)
│││ Name        Version      Architecture   Description
├┼┼─═══════════─════════════─══════════════─══════════════════════════════════════════════════════════════════
un  calamares   <none>       <none>         (no description available)
rc  live-boot   1:20250815   all            Live System Boot Components

q4osteam

Q4OS Team

Registered: 2015-12-06

Posts: 6,424

Website

Re: Desktop Profiler

Thanks for the output. `live-boot` in state `rc` and `calamares` gone means the installer started applying the desktop profile, but its final clean-up step never ran, so the live-media marker `/etc/q4oslivemedia` stayed on the installed system. That usually happens when the computer is restarted or switched off while the installer still shows "Applying Desktop profile ...". Deleting the file as you did is the fix. You can also clear the remaining live-boot configuration with `sudo apt purge live-boot`. The new Q4OS 6.10 Trinity live image (r2) and the next q4os-base update remove such a leftover marker automatically on first boot.