You are not logged in.

#1 2024-07-24 18:11

Kaelus
Member
Registered: 2024-07-24
Posts: 1

Faul Realtek wireless card drivers

Hello, I need help with my new HP 15-fc0991nc laptop. Upon live booting and then installing Q4OS Aquarius 5.5, at first the connections tab seemed to show no option of wireless connections. Here is inxi -F:
System:
  Host: EK-6-15 Kernel: 6.1.0-23-amd64 arch: x86_64 bits: 64
    Desktop: KDE Plasma v: 5.27.5 Distro: Q4OS 5.5.1-n1
Machine:
  Type: Laptop System: HP product: HP Laptop 15-fc0xxx v: N/A
    serial: <superuser required>
  Mobo: HP model: 8B2F v: 52.42 serial: <superuser required> UEFI: AMI
    v: F.09 date: 07/04/2023
Battery:
  ID-1: BAT0 charge: 41.6 Wh (100.0%) condition: 41.6/41.6 Wh (100.0%)
CPU:
  Info: quad core model: AMD Ryzen 5 7520U with Radeon Graphics bits: 64
    type: MT MCP cache: L2: 2 MiB
  Speed (MHz): avg: 2920 min/max: 900/6735 cores: 1: 1901 2: 1911 3: 2751
    4: 3283 5: 4245 6: 4260 7: 3118 8: 1896
Graphics:
  Device-1: AMD Mendocino driver: amdgpu v: kernel
  Device-2: Cheng Uei Precision Industry (Foxlink) HP True Vision FHD
    Camera type: USB driver: uvcvideo
  Display: x11 server: X.Org v: 1.21.1.7 driver: X: loaded: amdgpu
    unloaded: fbdev,modesetting,vesa dri: radeonsi gpu: amdgpu
    resolution: 1920x1080~60Hz
  API: OpenGL v: 4.6 Mesa 22.3.6 renderer: AMD Radeon Graphics (gfx1036
    LLVM 15.0.6 DRM 3.49 6.1.0-23-amd64)
Audio:
  Device-1: AMD Rembrandt Radeon High Definition Audio
    driver: snd_hda_intel
  Device-2: AMD ACP/ACP3X/ACP6x Audio Coprocessor driver: snd_pci_acp6x
  Device-3: AMD Family 17h/19h HD Audio driver: snd_hda_intel
  API: ALSA v: k6.1.0-23-amd64 status: kernel-api
  Server-1: PulseAudio v: 16.1 status: active
Network:
  Device-1: Realtek RTL8852BE PCIe 802.11ax Wireless Network [1T1R]
    driver: rtw89_8852be
  IF: wlp2s0 state: down mac: b6:f5:97:bc:3a:7f
  IF-ID-1: enx56dfe31338fb state: unknown speed: -1 duplex: half
    mac: 56:df:e3:13:38:fb
Bluetooth:
  Device-1: Realtek Bluetooth Radio type: USB driver: btusb
  Report: hciconfig ID: hci0 state: up address: 40:1A:58:74:8A:58
    bt-v: 3.0
  Device-2: MediaTek TECNO Mobile KI7 type: USB driver: rndis_host
Drives:
  Local Storage: total: 476.94 GiB used: 9.39 GiB (2.0%)
  ID-1: /dev/nvme0n1 vendor: SanDisk model: SK hynix BC901
    HFS512GEJ9X108N size: 476.94 GiB
Partition:
  ID-1: / size: 451.99 GiB used: 9.38 GiB (2.1%) fs: ext4
    dev: /dev/nvme0n1p2
  ID-2: /boot/efi size: 299.4 MiB used: 5.8 MiB (2.0%) fs: vfat
    dev: /dev/nvme0n1p1
Swap:
  ID-1: swap-1 type: partition size: 16.36 GiB used: 0 KiB (0.0%)
    dev: /dev/nvme0n1p3
Sensors:
  System Temperatures: cpu: 51.9 C mobo: N/A gpu: amdgpu temp: 43.0 C
  Fan Speeds (RPM): fan-1: 2507 fan-2: 0
Info:
  Processes: 242 Uptime: 58m Memory: 14.87 GiB used: 2.38 GiB (16.0%)
  Shell: Bash inxi: 3.3.26

The main thing here is the Device-1: Realtek RTL8852BE PCIe 802.11ax Wireless Network [1T1R]
    driver: rtw89_8852be

After scouring the internet for answers and trying all day to solve the issue I managed to go from driver: N/A to these drivers, but that hasn't solved the issue. I now see that there is a wireless option in the connections tab but it cannot find any networks when I know that when first getting it with Win11, it showed all the wifi in the house. (So range isn't the issue). Also, I tried looking for any physical wireless switches or any on the F keys but there appear to be none. I tried some issue fixes from this forum and others like Mint and Ubuntu but no joy. No amount of sudo apt install*insert recommended firmware* didn't seem to fix it and 'nmcli dev list wifi' always returns empty.

Offline

Board footer

Powered by FluxBB