Bluetooth not working (Solved, no module was installed)

vanquishedangel · 2023-05-07 17:55

Hi guys, I am on a dell latitude D430 that I have fixed up really good. I have one issue with the bluetooth. I can not get the bluetooth manager to start because it said connection to Bluez has failed. I tried using the WL driver but it does not seem to see the wireless card installed. I have a broadcom 4311 card in the laptop. With the b43 driver I can use the wireless now and wifi works great but not bluetooth.

Output of LSPCI:

00:00.0 Host bridge: Intel Corporation Mobile 945GM/PM/GMS, 943/940GML and 945GT Express Memory Controller Hub (rev 03)
00:02.0 VGA compatible controller: Intel Corporation Mobile 945GM/GMS, 943/940GML Express Integrated Graphics Controller (rev 03)
00:02.1 Display controller: Intel Corporation Mobile 945GM/GMS/GME, 943/940GML Express Integrated Graphics Controller (rev 03)
00:1b.0 Audio device: Intel Corporation NM10/ICH7 Family High Definition Audio Controller (rev 01)
00:1c.0 PCI bridge: Intel Corporation NM10/ICH7 Family PCI Express Port 1 (rev 01)
00:1c.1 PCI bridge: Intel Corporation NM10/ICH7 Family PCI Express Port 2 (rev 01)
00:1c.2 PCI bridge: Intel Corporation NM10/ICH7 Family PCI Express Port 3 (rev 01)
00:1d.0 USB controller: Intel Corporation NM10/ICH7 Family USB UHCI Controller #1 (rev 01)
00:1d.1 USB controller: Intel Corporation NM10/ICH7 Family USB UHCI Controller #2 (rev 01)
00:1d.2 USB controller: Intel Corporation NM10/ICH7 Family USB UHCI Controller #3 (rev 01)
00:1d.3 USB controller: Intel Corporation NM10/ICH7 Family USB UHCI Controller #4 (rev 01)
00:1d.7 USB controller: Intel Corporation NM10/ICH7 Family USB2 EHCI Controller (rev 01)
00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev e1)
00:1f.0 ISA bridge: Intel Corporation 82801GBM (ICH7-M) LPC Interface Bridge (rev 01)
00:1f.1 IDE interface: Intel Corporation 82801G (ICH7 Family) IDE Controller (rev 01)
00:1f.3 SMBus: Intel Corporation NM10/ICH7 Family SMBus Controller (rev 01)
02:01.0 CardBus bridge: Ricoh Co Ltd RL5c476 II (rev b4)
02:01.1 FireWire (IEEE 1394): Ricoh Co Ltd R5C552 IEEE 1394 Controller (rev 09)
02:01.2 SD Host controller: Ricoh Co Ltd R5C822 SD/SDIO/MMC/MS/MSPro Host Adapter (rev 18)
03:00.0 USB controller: NEC Corporation OHCI USB Controller (rev 43)
03:00.1 USB controller: NEC Corporation OHCI USB Controller (rev 43)
03:00.2 USB controller: NEC Corporation uPD72010x USB 2.0 Controller (rev 04)
09:00.0 Ethernet controller: Broadcom Inc. and subsidiaries NetXtreme BCM5752 Gigabit Ethernet PCI Express (rev 02)
0c:00.0 Network controller: Broadcom Inc. and subsidiaries BCM4311 802.11a/b/g (rev 01)
shawn@shawn-latituded430:~$

output of lsmod:

Module Size Used by
ctr 16384 2
aes_generic 36864 4
libaes 16384 1 aes_generic
crypto_simd 16384 0
cryptd 24576 1 crypto_simd
glue_helper 16384 0
ccm 20480 6
option 61440 0
usb_wwan 24576 1 option
usbserial 61440 2 usb_wwan,option
b43 462848 0
cordic 16384 1 b43
bcma 69632 1 b43
mac80211 995328 1 b43
cfg80211 983040 2 b43,mac80211
ohci_pci 20480 0
ohci_hcd 61440 1 ohci_pci
coretemp 20480 0
snd_hda_codec_idt 69632 1
kvm_intel 327680 0
libarc4 16384 1 mac80211
nf_log_ipv6 16384 5
snd_hda_codec_generic 98304 1 snd_hda_codec_idt
ip6t_REJECT 16384 1
nf_reject_ipv6 20480 1 ip6t_REJECT
snd_hda_intel 57344 4
snd_intel_dspcfg 28672 1 snd_hda_intel
soundwire_intel 45056 1 snd_intel_dspcfg
soundwire_generic_allocation 16384 1 soundwire_intel
kvm 937984 1 kvm_intel
xt_hl 16384 22
snd_soc_core 319488 1 soundwire_intel
ip6_tables 36864 52
ip6t_rt 20480 3
dell_rbtn 20480 0
snd_compress 32768 1 snd_soc_core
soundwire_cadence 36864 1 soundwire_intel
dell_laptop 28672 0
snd_hda_codec 176128 3 snd_hda_codec_generic,snd_hda_intel,snd_hda_codec_idt
ledtrig_audio 16384 2 snd_hda_codec_generic,dell_laptop
rfkill 32768 5 dell_laptop,dell_rbtn,cfg80211
dell_smm_hwmon 28672 0
snd_hda_core 110592 4 snd_hda_codec_generic,snd_hda_intel,snd_hda_codec,snd_hda_codec_idt
irqbypass 16384 1 kvm
snd_hwdep 20480 1 snd_hda_codec
joydev 28672 0
dell_wmi 20480 0
pcspkr 16384 0
dell_smbios 32768 2 dell_wmi,dell_laptop
dcdbas 20480 1 dell_smbios
soundwire_bus 94208 3 soundwire_intel,soundwire_generic_allocation,soundwire_cadence
serio_raw 20480 0
iTCO_wdt 16384 0
wmi_bmof 16384 0
intel_pmc_bxt 16384 1 iTCO_wdt
dell_wmi_descriptor 20480 2 dell_wmi,dell_smbios
sparse_keymap 16384 1 dell_wmi
iTCO_vendor_support 16384 1 iTCO_wdt
nf_log_ipv4 16384 5
ssb 98304 1 b43
nf_log_common 16384 2 nf_log_ipv4,nf_log_ipv6
snd_pcm 143360 6 snd_hda_intel,snd_hda_codec,soundwire_intel,snd_compress,snd_soc_core,snd_hda_core
watchdog 32768 1 iTCO_wdt
yenta_socket 53248 0
sg 36864 0
ipt_REJECT 16384 1
nf_reject_ipv4 16384 1 ipt_REJECT
pcmcia_rsrc 24576 1 yenta_socket
pcmcia 77824 1 ssb
rng_core 16384 1 b43
xt_LOG 20480 10
snd_timer 49152 1 snd_pcm
pcmcia_core 32768 3 pcmcia,pcmcia_rsrc,yenta_socket
snd 110592 17 snd_hda_codec_generic,snd_hwdep,snd_hda_intel,snd_hda_codec,snd_timer,snd_compress,snd_soc_core,snd_pcm,snd_hda_codec_idt
soundcore 16384 1 snd
evdev 28672 33
ac 16384 0
nft_limit 16384 13
acpi_cpufreq 32768 0
xt_limit 16384 0
xt_addrtype 16384 4
xt_tcpudp 20480 20
xt_conntrack 16384 16
nf_conntrack 176128 1 xt_conntrack
nf_defrag_ipv6 24576 1 nf_conntrack
nf_defrag_ipv4 16384 1 nf_conntrack
nft_compat 20480 137
nft_counter 16384 172
tcp_hybla 16384 25
nf_tables 253952 395 nft_compat,nft_counter,nft_limit
nfnetlink 20480 2 nft_compat,nf_tables
parport_pc 40960 1
ppdev 24576 0
lp 20480 0
parport 73728 3 parport_pc,lp,ppdev
fuse 167936 1
configfs 57344 1
ip_tables 36864 8
x_tables 53248 12 xt_conntrack,nft_compat,xt_LOG,xt_tcpudp,xt_addrtype,ip6t_rt,ip6_tables,ipt_REJECT,ip_tables,xt_limit,xt_hl,ip6t_REJECT
autofs4 53248 2
ext4 942080 1
crc16 16384 1 ext4
mbcache 16384 1 ext4
jbd2 151552 1 ext4
btrfs 1589248 0
blake2b_generic 20480 0
xor 24576 1 btrfs
hid_generic 16384 0
usbhid 65536 0
hid 151552 2 usbhid,hid_generic
raid6_pq 122880 1 btrfs
libcrc32c 16384 3 nf_conntrack,btrfs,nf_tables
crc32c_generic 16384 3
sd_mod 61440 3
t10_pi 16384 1 sd_mod
crc_t10dif 20480 1 t10_pi
crct10dif_generic 16384 1
crct10dif_common 16384 2 crct10dif_generic,crc_t10dif
ata_generic 16384 0
sdhci_pci 73728 0
i915 2777088 6
cqhci 32768 1 sdhci_pci
ata_piix 36864 2
sdhci 81920 1 sdhci_pci
libata 299008 2 ata_piix,ata_generic
psmouse 184320 0
tg3 188416 0
uhci_hcd 57344 0
scsi_mod 270336 3 sd_mod,libata,sg
ehci_pci 20480 0
ehci_hcd 98304 1 ehci_pci
usbcore 331776 9 usbserial,ohci_hcd,ehci_pci,usbhid,usb_wwan,ehci_hcd,ohci_pci,uhci_hcd,option
firewire_ohci 49152 0
mmc_core 192512 5 b43,sdhci,ssb,cqhci,sdhci_pci
firewire_core 81920 1 firewire_ohci
lpc_ich 28672 0
i2c_i801 32768 0
i2c_smbus 20480 1 i2c_i801
i2c_algo_bit 16384 1 i915
crc_itu_t 16384 1 firewire_core
libphy 155648 1 tg3
drm_kms_helper 278528 1 i915
cec 61440 2 drm_kms_helper,i915
drm 630784 7 drm_kms_helper,i915
usb_common 16384 4 ohci_hcd,usbcore,ehci_hcd,uhci_hcd
ptp 32768 1 tg3
pps_core 24576 1 ptp
wmi 36864 4 dell_wmi,wmi_bmof,dell_smbios,dell_wmi_descriptor
battery 24576 0
button 24576 0
video 61440 3 dell_wmi,dell_laptop,i915
shawn@shawn-latituded430:~$

out put of sudo modprobe -rfv dell_wmi

rmmod dell_wmi
rmmod sparse_keymap
shawn@shawn-latituded430:~$

output of

Last edited by vanquishedangel (2023-05-13 15:33)

Attachments:

Bluez, Size: 62.5 KiB, Downloads: 265

q4osteam · 2023-05-09 10:59

Please try to install "Blueman" application from the Q4OS Software center and post back.

vanquishedangel · 2023-05-09 20:12

Thank you for the response.

I did and that window is what popped up. I reinstalled and the same thing just happened and I am using the b43 driver in use atm.

I tried to start it in the terminal and got this:

shawn@shawn-latituded430:~$ bluemon
bash: bluemon: command not found
shawn@shawn-latituded430:~$ blueman
bash: blueman: command not found
shawn@shawn-latituded430:~$ bluetooth manager
bluetooth = none (no device)
shawn@shawn-latituded430:~$

Last edited by vanquishedangel (2023-05-09 20:14)

q4osteam · 2023-05-10 11:02

Well, run commands in terminal:
$ sudo service bluetooth status
$ sudo journalctl -u bluetooth
and post the output here.

vanquishedangel · 2023-05-12 03:03

shawn@shawn-latituded430:~$ sudo service bluetooth status
[sudo] password for shawn:
● bluetooth.service - Bluetooth service
Loaded: loaded (/lib/systemd/system/bluetooth.service; enabled; vendor pre>
Active: inactive (dead)
Docs: man:bluetoothd(8)

May 11 21:00:57 shawn-latituded430 systemd[1]: Condition check resulted in Blue>
lines 1-6/6 (END)

shawn@shawn-latituded430:~$ sudo journalctl -u bluetooth
-- Journal begins at Thu 2023-05-11 21:00:30 CDT, ends at Thu 2023-05-11 21:03:>
May 11 21:00:57 shawn-latituded430 systemd[1]: Condition check resulted in Blue>
lines 1-2/2 (END)

Last edited by vanquishedangel (2023-05-12 03:04)

vanquishedangel · 2023-05-12 03:21

So I googled the errors that came up and entered some commands from this page https://askubuntu.com/questions/779911/ … ctive-dead:

sudo systemctl status bluetooth.service

shawn@shawn-latituded430:~$ sudo systemctl status bluetooth.service
● bluetooth.service - Bluetooth service
Loaded: loaded (/lib/systemd/system/bluetooth.service; enabled; vendor pre>
Active: active (running) since Thu 2023-05-11 21:09:48 CDT; 6min ago
Docs: man:bluetoothd(8)
Main PID: 8823 (bluetoothd)
Status: "Running"
Tasks: 1 (limit: 2261)
Memory: 1.4M
CPU: 48ms
CGroup: /system.slice/bluetooth.service
└─8823 /usr/libexec/bluetooth/bluetoothd

May 11 21:09:48 shawn-latituded430 systemd[1]: Starting Bluetooth service...
May 11 21:09:48 shawn-latituded430 bluetoothd[8823]: Bluetooth daemon 5.55
May 11 21:09:48 shawn-latituded430 systemd[1]: Started Bluetooth service.
May 11 21:09:48 shawn-latituded430 bluetoothd[8823]: Starting SDP server
May 11 21:09:48 shawn-latituded430 bluetoothd[8823]: Bluetooth management inter>
lines 1-17/17 (END)

What I think changed it was "sudo modprobe btusb" or "sudo systemctl enable bluetooth.service" maybe both. I also ran "systemctl start bluetooth". I suspect that the broadcom bluetooth is seen as a usb connection for some reason. I still can not get the bluetooth manager to open yet though.

Update: it seems a combination of those commands gets the above result

shawn@shawn-latituded430:~$ sudo rfkill list
0: dell-wifi: Wireless LAN
Soft blocked: no
Hard blocked: no
1: dell-wwan: Wireless WAN
Soft blocked: no
Hard blocked: no
2: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no

Could it be that I need the wl driver that for some reason is not working?

Last edited by vanquishedangel (2023-05-12 04:12)

vanquishedangel · 2023-05-12 03:38

shawn@shawn-latituded430:~$ lspci -nn
00:00.0 Host bridge [0600]: Intel Corporation Mobile 945GM/PM/GMS, 943/940GML and 945GT Express Memory Controller Hub [8086:27a0] (rev 03)
00:02.0 VGA compatible controller [0300]: Intel Corporation Mobile 945GM/GMS, 943/940GML Express Integrated Graphics Controller [8086:27a2] (rev 03)
00:02.1 Display controller [0380]: Intel Corporation Mobile 945GM/GMS/GME, 943/940GML Express Integrated Graphics Controller [8086:27a6] (rev 03)
00:1b.0 Audio device [0403]: Intel Corporation NM10/ICH7 Family High Definition Audio Controller [8086:27d8] (rev 01)
00:1c.0 PCI bridge [0604]: Intel Corporation NM10/ICH7 Family PCI Express Port 1 [8086:27d0] (rev 01)
00:1c.1 PCI bridge [0604]: Intel Corporation NM10/ICH7 Family PCI Express Port 2 [8086:27d2] (rev 01)
00:1c.2 PCI bridge [0604]: Intel Corporation NM10/ICH7 Family PCI Express Port 3 [8086:27d4] (rev 01)
00:1d.0 USB controller [0c03]: Intel Corporation NM10/ICH7 Family USB UHCI Controller #1 [8086:27c8] (rev 01)
00:1d.1 USB controller [0c03]: Intel Corporation NM10/ICH7 Family USB UHCI Controller #2 [8086:27c9] (rev 01)
00:1d.2 USB controller [0c03]: Intel Corporation NM10/ICH7 Family USB UHCI Controller #3 [8086:27ca] (rev 01)
00:1d.3 USB controller [0c03]: Intel Corporation NM10/ICH7 Family USB UHCI Controller #4 [8086:27cb] (rev 01)
00:1d.7 USB controller [0c03]: Intel Corporation NM10/ICH7 Family USB2 EHCI Controller [8086:27cc] (rev 01)
00:1e.0 PCI bridge [0604]: Intel Corporation 82801 Mobile PCI Bridge [8086:2448] (rev e1)
00:1f.0 ISA bridge [0601]: Intel Corporation 82801GBM (ICH7-M) LPC Interface Bridge [8086:27b9] (rev 01)
00:1f.1 IDE interface [0101]: Intel Corporation 82801G (ICH7 Family) IDE Controller [8086:27df] (rev 01)
00:1f.3 SMBus [0c05]: Intel Corporation NM10/ICH7 Family SMBus Controller [8086:27da] (rev 01)
02:01.0 CardBus bridge [0607]: Ricoh Co Ltd RL5c476 II [1180:0476] (rev b4)
02:01.1 FireWire (IEEE 1394) [0c00]: Ricoh Co Ltd R5C552 IEEE 1394 Controller [1180:0552] (rev 09)
02:01.2 SD Host controller [0805]: Ricoh Co Ltd R5C822 SD/SDIO/MMC/MS/MSPro Host Adapter [1180:0822] (rev 18)
03:00.0 USB controller [0c03]: NEC Corporation OHCI USB Controller [1033:0035] (rev 43)
03:00.1 USB controller [0c03]: NEC Corporation OHCI USB Controller [1033:0035] (rev 43)
03:00.2 USB controller [0c03]: NEC Corporation uPD72010x USB 2.0 Controller [1033:00e0] (rev 04)
09:00.0 Ethernet controller [0200]: Broadcom Inc. and subsidiaries NetXtreme BCM5752 Gigabit Ethernet PCI Express [14e4:1600] (rev 02)
0c:00.0 Network controller [0280]: Broadcom Inc. and subsidiaries BCM4311 802.11a/b/g [14e4:4312] (rev 01)

Upon reboot the bluetooth service does not start either and the command needs to be run again. Still no bluetooth

Last edited by vanquishedangel (2023-05-12 03:40)

vanquishedangel · 2023-05-12 03:48

shawn@shawn-latituded430:~$ lsmod|grep -e b44 -e b43 -e b43legacy -e sbb -e brcmsmac -e wl
b43 462848 0
cordic 16384 1 b43
bcma 69632 1 b43
mac80211 995328 1 b43
cfg80211 983040 2 b43,mac80211
ssb 98304 1 b43
rng_core 16384 1 b43
mmc_core 192512 5 b43,sdhci,ssb,cqhci,sdhci_pci

hchiper · 2023-05-12 04:45

I downloaded the D430 manual from Dell website.
I see that Bluetooth was optional on this model and had to be ordered at the time the laptop was ordered.
You should have a look at the invoice or open the laptop (see user's guide) to check whether a BT card is present. The presence of a BT LED indicator is not an indication that a BT card is really present inside the laptop.

vanquishedangel · 2023-05-13 06:43

You nailed that right on the head. I assumed the bluetooth module was in the broadcom card but it is not. I have two of these notebooks and I tore them down and rebuilt them and combined the best parts. Neither had the bluetooth module even though they have the connectors. One the laptop switch did not work, one the led lights did not work, etc.

Thank you so much!

Last edited by vanquishedangel (2023-05-13 06:44)

vanquishedangel · 2023-05-19 23:13

After installing the bluetooth module on the motherboard, bluetooth is working great!

q4osteam · 2023-05-20 10:16

@vanquishedangel
Thanks for reporting as well as sharing the resolution.

Q4OS Forum

#1 2023-05-07 17:55

Bluetooth not working (Solved, no module was installed)

#2 2023-05-09 10:59

Re: Bluetooth not working (Solved, no module was installed)

#3 2023-05-09 20:12

Re: Bluetooth not working (Solved, no module was installed)

#4 2023-05-10 11:02

Re: Bluetooth not working (Solved, no module was installed)

#5 2023-05-12 03:03

Re: Bluetooth not working (Solved, no module was installed)

#6 2023-05-12 03:21

Re: Bluetooth not working (Solved, no module was installed)

#7 2023-05-12 03:38

Re: Bluetooth not working (Solved, no module was installed)

#8 2023-05-12 03:48

Re: Bluetooth not working (Solved, no module was installed)

#9 2023-05-12 04:45

Re: Bluetooth not working (Solved, no module was installed)

#10 2023-05-13 06:43

Re: Bluetooth not working (Solved, no module was installed)

#11 2023-05-19 23:13

Re: Bluetooth not working (Solved, no module was installed)

#12 2023-05-20 10:16

Re: Bluetooth not working (Solved, no module was installed)

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