No sound no camera

stefano · 2023-05-09 22:53

Hi folks, I've just installed q4os on an old 32 bit Acer laptop. Everything works smooth and fine except the sound and the camera which are integrated. I watched some other threads from this forum and I paste some infos hoping can be of interest. Let me know if i have to post anything else to fix this issue and thanks in advance for your attention. I'm totally new to Linux os so I'm sorry but you'll have to explain me the bigger part of commands and so on..

1) This is what i get by inxi -F

System:
Host: q4os-desktop Kernel: 5.10.0-22-686-pae i686 bits: 32
Desktop: Trinity R14.0.12 Distro: Q4OS 4.12.1-n1
Machine:
Type: Laptop System: Acer product: Aspire SW3-013 v: V1.08
serial: <superuser required>
Mobo: Acer model: Gummi v: V1.08 serial: <superuser required> UEFI: INSYDE
v: 1.08 date: 08/17/2015
Battery:
ID-1: BATC charge: 4.6 Wh condition: 26.6/29.7 Wh (89%)
CPU:
Info: Quad Core model: Intel Atom Z3735F bits: 64 type: MCP
L2 cache: 1024 KiB
Speed: 832 MHz min/max: 500/1833 MHz Core speeds (MHz): 1: 831 2: 530
3: 693 4: 705
Graphics:
Device-1: Intel Atom Processor Z36xxx/Z37xxx Series Graphics & Display
driver: i915 v: kernel
Display: x11 server: X.Org 1.20.11 driver: loaded: modesetting
unloaded: fbdev,vesa resolution: 1280x800~60Hz
OpenGL: renderer: Mesa DRI Intel HD Graphics (BYT) v: 4.2 Mesa 20.3.5
Audio:
Device-1: bytcr-rt5640 driver: bytcr-rt5640
Device-2: Intel HDMI/DP LPE Audio driver: HdmiLpeAudio
Sound Server: ALSA v: k5.10.0-22-686-pae
Network:
Message: No Device data found.
IF-ID-1: wlan0 state: up mac: dc:85:de:ed:e7:11
Drives:
Local Storage: total: 29.12 GiB used: 8.25 GiB (28.3%)
ID-1: /dev/mmcblk2 vendor: Samsung model: BWBC3R size: 29.12 GiB
Partition:
ID-1: / size: 26.58 GiB used: 8.09 GiB (30.5%) fs: ext4 dev: /dev/dm-0
ID-2: /boot size: 470.4 MiB used: 57.2 MiB (12.2%) fs: ext2
dev: /dev/mmcblk2p2
ID-3: /boot/efi size: 511 MiB used: 5.1 MiB (1.0%) fs: vfat
dev: /dev/mmcblk2p1
Swap:
ID-1: swap-1 type: partition size: 976 MiB used: 98 MiB (10.0%)
dev: /dev/dm-1
Sensors:
System Temperatures: cpu: 47.0 C mobo: N/A
Fan Speeds (RPM): N/A
Info:
Processes: 207 Uptime: 1h 52m Memory: 1.86 GiB used: 949.3 MiB (49.8%)
Shell: Bash inxi: 3.3.01

2) this is by sudo lspci-v

00:00.0 Host bridge: Intel Corporation Atom Processor Z36xxx/Z37xxx Series SoC Transaction Register (rev 0f)
Subsystem: Acer Incorporated [ALI] Atom Processor Z36xxx/Z37xxx Series SoC Transaction Register
Flags: bus master, fast devsel, latency 0
Kernel driver in use: iosf_mbi_pci

00:02.0 VGA compatible controller: Intel Corporation Atom Processor Z36xxx/Z37xxx Series Graphics & Display (rev 0f) (prog-if 00 [VGA controller])
Subsystem: Acer Incorporated [ALI] Atom Processor Z36xxx/Z37xxx Series Graphics & Display
Flags: bus master, fast devsel, latency 0, IRQ 49
Memory at 90000000 (32-bit, non-prefetchable) [size=4M]
Memory at 80000000 (32-bit, prefetchable) [size=256M]
I/O ports at 1000 [size=8]
Expansion ROM at 000c0000 [virtual] [disabled] [size=128K]
Capabilities: [d0] Power Management version 2
Capabilities: [90] MSI: Enable+ Count=1/1 Maskable- 64bit-
Capabilities: [b0] Vendor Specific Information: Len=07 <?>
Kernel driver in use: i915
Kernel modules: i915

00:14.0 USB controller: Intel Corporation Atom Processor Z36xxx/Z37xxx, Celeron N2000 Series USB xHCI (rev 0f) (prog-if 30 [XHCI])
Subsystem: Acer Incorporated [ALI] Atom Processor Z36xxx/Z37xxx, Celeron N2000 Series USB xHCI
Flags: bus master, medium devsel, latency 0, IRQ 39
Memory at 90800000 (64-bit, non-prefetchable) [size=64K]
Capabilities: [70] Power Management version 2
Capabilities: [80] MSI: Enable+ Count=1/8 Maskable- 64bit+
Kernel driver in use: xhci_hcd
Kernel modules: xhci_pci

00:1a.0 Encryption controller: Intel Corporation Atom Processor Z36xxx/Z37xxx Series Trusted Execution Engine (rev 0f)
Subsystem: Acer Incorporated [ALI] Atom Processor Z36xxx/Z37xxx Series Trusted Execution Engine
Flags: bus master, fast devsel, latency 0, IRQ 46
Memory at 90700000 (32-bit, non-prefetchable) [size=1M]
Memory at 90600000 (32-bit, non-prefetchable) [size=1M]
Capabilities: [80] Power Management version 3
Capabilities: [a0] MSI: Enable+ Count=1/1 Maskable- 64bit-
Kernel driver in use: mei_txe
Kernel modules: mei_txe

00:1f.0 ISA bridge: Intel Corporation Atom Processor Z36xxx/Z37xxx Series Power Control Unit (rev 0f)
Subsystem: Acer Incorporated [ALI] Atom Processor Z36xxx/Z37xxx Series Power Control Unit
Flags: bus master, medium devsel, latency 0
Capabilities: [e0] Vendor Specific Information: Len=0c <?>
Kernel driver in use: lpc_ich
Kernel modules: lpc_ich

Stefano

stefano · 2023-05-10 13:24

Hi, I watched around this forum about sound issue i add some info that could be useful maybe.

I also followed some troubleshooting posted on the forum but still no sound.

In the kmix panel on actual mixer i have no output nor input. it's just blank with no options to choose.

Doing this from terminal

inxi -SMCGx

i get this

System:
Host: q4os-desktop Kernel: 5.10.0-22-686-pae i686 bits: 32 compiler: gcc
v: 10.2.1 Desktop: Trinity R14.0.12 Distro: Q4OS 4.12.1-n1
base: Debian GNU/Linux 11 (bullseye)
Machine:
Type: Laptop System: Acer product: Aspire SW3-013 v: V1.08
serial: <superuser required>
Mobo: Acer model: Gummi v: V1.08 serial: <superuser required> UEFI: INSYDE
v: 1.08 date: 08/17/2015
CPU:
Info: Quad Core model: Intel Atom Z3735F bits: 64 type: MCP
arch: Silvermont rev: 8 L2 cache: 1024 KiB
flags: lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 10666
Speed: 538 MHz min/max: 500/1833 MHz Core speeds (MHz): 1: 500 2: 507
3: 827 4: 810
Graphics:
Device-1: Intel Atom Processor Z36xxx/Z37xxx Series Graphics & Display
vendor: Acer Incorporated ALI driver: i915 v: kernel bus ID: 00:02.0
Display: x11 server: X.Org 1.20.11 driver: loaded: modesetting
unloaded: fbdev,vesa resolution: 1280x800~60Hz
OpenGL: renderer: Mesa DRI Intel HD Graphics (BYT) v: 4.2 Mesa 20.3.5
direct render: Yes
---------------------------------------------------------------------------------------------------------------------------------------------------
What i found on a post about disable kmix startup could be useful?

Run in terminal:
$ kwriteconfig --file "kcmartsrc" --group "Arts" --key "StartServer" "false"
$ kwriteconfig --file "knotifyrc" --group "StartProgress" --key "Arts Init" "false"
$ kwriteconfig --file "knotifyrc" --group "StartProgress" --key "Use Arts" "false"
Reboot

thank you!

Stefano

Last edited by stefano (2023-05-10 13:33)

naranja · 2023-10-02 13:44

Hi, The latest updates have left me without audio. Taking advantage of the fact that I'm on a computer for testing although I also use it on a daily basis, I reinstalled Q4OS trinity and I'm still without audio. Has this happened to anyone?

My inxi -f
adminq@q4os-desktop:~$ inxi -f
CPU:
Info: single core model: Intel Celeron 540 bits: 64 cache: L2: 1024 KiB
Speed (MHz): 1867 min/max: N/A core: 1: 1867
Flags: acpi aperfmperf apic arch_perfmon bts clflush cmov constant_tsc
cpuid cx16 cx8 de ds_cpl dtes64 dtherm dts fpu fxsr lahf_lm lm mca mce
mmx monitor msr mtrr nx pae pat pbe pdcm pebs pge pni pse pse36 pti sep
sse sse2 ssse3 tm tm2 tsc vme xtpr
adminq@q4os-desktop:~$

Last edited by naranja (2023-10-02 13:47)

q4osteam · 2023-10-02 13:53

We recommend you to follow troubleshooting instructions https://q4os.org/dqa011.html#install.3 and post here the result.

naranja · 2023-10-02 21:28

[SOLVED] I got it. I had to write in the konsola till the second comand. I use (for information) Clementine and Parole players. Thanks Q4OSTeam for the help.

Q4OS Forum

#1 2023-05-09 22:53

No sound no camera

#2 2023-05-10 13:24

Re: No sound no camera

#3 2023-10-02 13:44

Re: No sound no camera

#4 2023-10-02 13:53

Re: No sound no camera

#5 2023-10-02 21:28

Re: No sound no camera

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