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#1 2022-02-21 15:14

Supaycha
Member
Registered: 2021-10-02
Posts: 17

Problems with Q4OS sound

When I try to raise and lower the volume (with the fn buttons and from the pc) absolutely nothing happens, I have to open the kmixer to do it. Solutions?

Greetings.

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#2 2022-02-21 15:19

bin
Member
From: U.K.
Registered: 2016-01-28
Posts: 1,334

Re: Problems with Q4OS sound

1. Upgrade to 4.17
2. Konsole

inxi -F 

3. Copy and paste results so we can see what hardware is involved.

If this is a laptop then it's worth looking in synaptic or discover to see if there's a specific firmware for your machine - usually only applies to older stuff - Toshiba, Sony etc.

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#3 2022-02-21 15:57

Supaycha
Member
Registered: 2021-10-02
Posts: 17

Re: Problems with Q4OS sound

bin wrote:

1. Upgrade to 4.17
2. Konsole

inxi -F 

3. Copy and paste results so we can see what hardware is involved.

If this is a laptop then it's worth looking in synaptic or discover to see if there's a specific firmware for your machine - usually only applies to older stuff - Toshiba, Sony etc.

System:
  Host: q4os-desktop Kernel: 5.10.0-11-686-pae i686 bits: 32
  Desktop: Trinity R14.0.11 Distro: Q4OS 4.7.1-n1
Machine:
  Type: Laptop System: LENOVO product: 80E1 v: Lenovo G40-45
  serial: <superuser required>
  Mobo: LENOVO model: Lancer 4B2 v: 31900059 WIN
  serial: <superuser required> UEFI [Legacy]: LENOVO v: A2CN24WW(V1.06)
  date: 07/09/2014
Battery:
  ID-1: BAT1 charge: 16.2 Wh condition: 26.7/31.7 Wh (84%)
CPU:
  Info: Dual Core model: AMD E1-6010 APU with AMD Radeon R2 Graphics
  bits: 64 type: MCP L2 cache: 1024 KiB
  Speed: 1002 MHz min/max: 1000/1350 MHz Core speeds (MHz): 1: 1002 2: 1050
Graphics:
  Device-1: AMD Mullins [Radeon R2 Graphics] driver: radeon v: kernel
  Device-2: Microdia Lenovo EasyCamera type: USB driver: uvcvideo
  Display: x11 server: X.Org 1.20.11 driver: loaded: ati,radeon
  unloaded: fbdev,modesetting,vesa resolution: 1366x768~60Hz
  OpenGL: renderer: AMD KABINI (DRM 2.50.0 5.10.0-11-686-pae LLVM 11.0.1)
  v: 4.5 Mesa 20.3.5
Audio:
  Device-1: AMD Kabini HDMI/DP Audio driver: snd_hda_intel
  Device-2: AMD FCH Azalia driver: snd_hda_intel
  Sound Server: ALSA v: k5.10.0-11-686-pae
Network:
  Device-1: Realtek RTL8723BE PCIe Wireless Network Adapter
  driver: rtl8723be
  IF: wlp1s0 state: up mac: ec:0e:c4:62:17:1d
  Device-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet
  driver: r8169
  IF: enp2s0 state: down mac: 28:d2:44:d2:e7:ae
Bluetooth:
  Device-1: Realtek RTL8723B Bluetooth type: USB driver: btusb
  Report: ID: hci0 state: down address: EC:0E:C4:62:17:1E
Drives:
  Local Storage: total: 465.76 GiB used: 23.41 GiB (5.0%)
  ID-1: /dev/sda vendor: Toshiba model: MQ01ABF050 size: 465.76 GiB
Partition:
  ID-1: / size: 456.44 GiB used: 23.38 GiB (5.1%) fs: ext4 dev: /dev/sda1
Swap:
  ID-1: swap-1 type: partition size: 975 MiB used: 25.5 MiB (2.6%)
  dev: /dev/sda5
Sensors:
  System Temperatures: cpu: 54.0 C mobo: N/A gpu: radeon temp: 53.0 C
  Fan Speeds (RPM): N/A
Info:
  Processes: 161 Uptime: 57m Memory: 1.68 GiB used: 708.4 MiB (41.1%)
  Shell: Bash inxi: 3.3.01

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#4 2022-02-21 16:49

bin
Member
From: U.K.
Registered: 2016-01-28
Posts: 1,334

Re: Problems with Q4OS sound

If you hover mouse over volume icon and scroll it should raise or lower volume.

If you go to Keyboard layouts there are a number of options preconfigured for various hardware. It may be worth scrolling through to see if there is anything for your Lenovo - or even just trying various laptop options provided in case one actually works with your hardware.

This has always been a problem with many machines due to propitiatory firmware. I assume you have also done other searches to see if these functions are supported 32 bit.

Puzzled - isn't that a 64 bit machine?

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#5 2022-02-21 17:36

Supaycha
Member
Registered: 2021-10-02
Posts: 17

Re: Problems with Q4OS sound

bin wrote:

If you hover mouse over volume icon and scroll it should raise or lower volume.

If you go to Keyboard layouts there are a number of options preconfigured for various hardware. It may be worth scrolling through to see if there is anything for your Lenovo - or even just trying various laptop options provided in case one actually works with your hardware.

This has always been a problem with many machines due to propitiatory firmware. I assume you have also done other searches to see if these functions are supported 32 bit.

Puzzled - isn't that a 64 bit machine?

No, is a 32 bits pc.

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#6 2022-02-22 06:49

bin
Member
From: U.K.
Registered: 2016-01-28
Posts: 1,334

Re: Problems with Q4OS sound

Fair 'nuf. Have you tried what I suggested?

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#7 2022-02-22 09:50

hchiper
Member
From: Belgium
Registered: 2020-07-28
Posts: 519

Re: Problems with Q4OS sound

Supaycha wrote:

No, is a 32 bits pc.

From inxi output, looks like a 64 bits machine with a 32 bits operating system.


Q4OS machine: Samsung R519 - Pentium T4200 2.0 GHz - 4 GB RAM - 500 GB SSD

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#8 2022-02-22 13:26

bin
Member
From: U.K.
Registered: 2016-01-28
Posts: 1,334

Re: Problems with Q4OS sound

hchiper wrote:
Supaycha wrote:

No, is a 32 bits pc.

From inxi output, looks like a 64 bits machine with a 32 bits operating system.

CPU:
  Info: Dual Core model: AMD E1-6010 APU with AMD Radeon R2 Graphics
  bits: 64 type: MCP L2 cache: 1024 KiB
  Speed: 1002 MHz min/max: 1000/1350 MHz Core speeds (MHz): 1: 1002 2: 1050

It's a bit of a giveaway but who am I to argue? Unless there's some kind of Lenovo weirdness going on that doesn't show up.

No matter.

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