No internet connection!

Jean 1 · 2019-11-23 22:18

Hello!

First, I am sorry for my bad english (I live in France).

I have installed Q4OS on a very old computer (Athlon XP 2800+, 1 Go RAM, 40 Go hard disk) just to have an internet connection (nothing else!).

I use a very old ethernet modem (exactly like that, made in 2004: https://commons.wikimedia.org/wiki/File … ET_ST.JPG)
with an very slow ADSL connection (1 Mo/s). On windows XP, all is OK, it's work fine. But, the problem is that when I launch Q4OS I have nothing (no internet connection)!

Unfortunately, I don't know linux at all, I am a true beginner...

What I want to do is to surf on the web without problem with javascript, which occurs in windows xp....

So, what can I do to have an internet connection (how to enter my Internet service provider, my password, etc?) How to configure the connection?

Thank you very much!

q4osteam · 2019-11-25 09:11

Q4OS connects out of the box to a wired DHCP networks, so we would guess a hardware dependent issue. We would need to get more info to investigate on this, please provide output of following commands:
$ ip a
$ sudo ifconfig

Jean 1 · 2019-11-25 20:35

Thanks for your reply.

Here is the output of $ ip a

1: lo: <LOOPBACK, UP, LOWER_UP> mtu 65536 qdisc noqueue state UNKNOWN group default qlen 1000
link/loopback 00:00:00:00:00:00 brd 00:00:00:00:00:00
inet 127.0.0.1/8 scope host le
valid_lft forever preferred lft forever
inet6 ::1/128 scope host
valid_lft forever preferred lft forever

The output of $ sudo ifconfig is
command not found

And when I have to enter my admin password after $ sudo, I must change A by Q or the password is not recognized...!

Here was the old procedure to configure the modem on Ubuntu in 2008 (in french)

https://doc.ubuntu-fr.org/modem_adsl_bewan_ethernet

...On the Konsole, all the commands described in that previous page are "not found"

q4osteam · 2019-11-26 08:13

It looks like Q4OS detects no ethernet network device. Please run in terminal:
$ sudo journalctl | gzip > /tmp/journal.log.gz
and attach the "/tmp/journal.log.gz" file here to analyze.

You can switch keyboard layout using the "Alt+Space" shortcut, or using the system tray applet.

Jean 1 · 2019-11-27 19:33

Thanks for your reply.

...Unfortunately, there is no output of following command:

$ sudo journalctl | gzip > /tmp/journal.log.gz

The instruction "adminq@q4os.desktop: $" simply reappears on the next line.

q4osteam · 2019-11-27 20:31

Yes, the command generated the file "/tmp/journal.log.gz", you need to grab it and attach it here.

Jean 1 · 2019-11-28 01:29

Please excuse me, I am a beginner.

Here is the requested file.

Attachments:

journal.log.gz, Size: 13.66 KiB, Downloads: 657

q4osteam · 2019-11-28 10:16

It looks like you have configured wired network connection. Please run in terminal:
$ sudo cat /etc/NetworkManager/system-connections/Connexion\ filaire\ 1.nmconnection
and post output here
Next remove the connection:
$ sudo rm /etc/NetworkManager/system-connections/Connexion\ filaire\ 1.nmconnection
Reboot
Now the network should be connected, if you have DHCP server configured within your router.

Jean 1 · 2019-11-28 20:53

Thanks you very much for your reply.

Unfortunately, it doesn't work...

Here is the output of the previous instructions (I will try to translate):

adminq@q4os-desktop:~$ sudo cat /etc/NetworkManager/system-connections/Connexion\\ filaire\\ 1.nmconnection
[sudo] Mot de passe de adminqÂ :
cat: '/etc/NetworkManager/system-connections/Connexion\': Aucun fichier ou dossier de ce type
cat: 'filaire\': Aucun fichier ou dossier de ce type
cat: 1.nmconnection: Aucun fichier ou dossier de ce type
adminq@q4os-desktop:~$ sudo rm /etc/NetworkManager/system-connections/Connexion\\ filaire\\ 1.nmconnection
rm: impossible de supprimer '/etc/NetworkManager/system-connections/Connexion\': Aucun fichier ou dossier de ce type
rm: impossible de supprimer 'filaire\': Aucun fichier ou dossier de ce type
rm: impossible de supprimer '1.nmconnection': Aucun fichier ou dossier de ce type
adminq@q4os-desktop:~$

Translation:
"Mot de passe de adminqÂ" means "adminq@ password"
"filaire" means wired
"Aucun fichier ou dossier de ce type" means "no such file or folder"
"impossible de supprimer" means "impossible to delete"

...Furthermore, in all case, if connection is possible, I have to type in elsewhere these two informations from my internet service provider (or it will be impossible for me to connect my PC to the internet): my user name (the name my provider gave me) and my password (the password my ISP gave me).

Thank you in advance!

q4osteam · 2019-11-28 21:18

Please run the following:
$ sudo ls -l /etc/NetworkManager/system-connections/
and post the output here.

Jean 1 · 2019-11-28 22:46

Here is the output:

total 4
-rw------- 1 root root 401 nov. 27 04:29 'Connexion filaire 1.nmconnection'

Jean 1 · 2019-12-01 18:13

hello! Hello!

Is there someone out there who's willing to help me?

q4osteam · 2019-12-01 20:22

Yes, the command above shows the file "/etc/NetworkManager/system-connections/Connexion filaire 1.nmconnection". You need to remove the file and reboot afterwards. Please try the command:
$ sudo rm /etc/NetworkManager/system-connections/*

Jean 1 · 2019-12-01 22:52

Thank you!

...I have deleted the file; after reboot, the message "connection attempt failed" "IP configuration unavailable" appeared in the system tray.

q4osteam · 2019-12-02 08:19

Now, provide output of following command:
$ ip a

Jean 1 · 2019-12-05 00:21

Hello,

Here is the output:

1: lo: <LOOPBACK,UP,LOWER_UP> mtu 65536 qdisc noqueue state UNKNOWN group default qlen 1000
link/loopback 00:00:00:00:00:00 brd 00:00:00:00:00:00
inet 127.0.0.1/8 scope host lo
valid_lft forever preferred_lft forever
inet6 ::1/128 scope host
valid_lft forever preferred_lft forever
2: enp0s9: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu 1500 qdisc pfifo_fast state UNKNOWN group default qlen 1000
link/ether 00:08:54:37:88:08 brd ff:ff:ff:ff:ff:ff
inet6 fe80::6770:9c0e:223d:3d6b/64 scope link noprefixroute
valid_lft forever preferred_lft forever
adminq@q4os-desktop:~$

q4osteam · 2019-12-05 08:16

You can see the "enp0s9" ethernet network device, so it's recognized and seems to be all right. Now you only need to configure it the proper way. If you have DHCP server in your local network, it would work out of the box with no configuration. If you want to manually enter your IP configuration, proceed the following:

Right mouse click on the network icon in system tray > Edit connections > select Wired connection to configure > Edit connection > Run through the guide and enter the proper network IP address and other required values.

The IP configuration above you get from your internet provider.

Jean 1 · 2019-12-05 19:53

Thank you for your reply!

...The problem is the modem is not a router. To connect to the Internet, it connects with the PPPoE authentication method, not with DHCP. With PPPoE the modem connects to the Internet with a user name (euxxxxxx@tele2.fr) and password (xxxxxxxx) assigned by tele2.fr (whom is my internet provider).

To connect to internet with my ethernet modem, I know that on Ubuntu (ten years ago) the command was:

sudo pppoeconf

But it doesn't work here (command not found)

(I am sorry for my bad english !!! I hope you understand)

What can I do?

q4osteam · 2019-12-05 20:34

Jean 1 wrote:

To connect to internet with my ethernet modem, I know that on Ubuntu (ten years ago) the command was:
sudo pppoeconf
But it doesn't work here (command not found)

You need to install the "pppoeconf" package. Unfortunately, it's not a part of the default Q4OS installation. If you would get a temporary Internet access some way, you can install it in terminal:
$ sudo apt update
$ sudo apt install pppoeconf

Jean 1 · 2019-12-07 21:49

Thanks for your reply.

I have found that to setup an adsl pppoe connection on Debian user forum but I don't know if it's a right way to do it with Q4OS:

"What you need is this:
http://packages.debian.org/squeeze/pppoeconf
It lists the dependencies, but most are already installed.
I think you will need two other packages as dependencies of pppoeconf, the other ones are already installed.

You go to the bottom of the site and click on all
then download the *deb file to a USB stick
You do that from a PC where you got a net-connection.
You mount the stick from the Debian-PC, mount the stick and install the package as root with
dpkg -i *deb
in the directory where the package is. Say:
mkdir /media/stick
mount /dev/sdb1 /media/stick
cd /media/stick
dpkg -i *deb
You will get an error message about which deps are missing. Download them the same way and install them with "dpkg -i ", then install pppoeconf."

Is it right? What is exactly the procedure whit Q4OS?

The link http://packages.debian.org/squeeze/pppoeconf is dead...
Where can I download what I need?

Dai_trying · 2019-12-07 23:02

try https://packages.debian.org/buster/pppoeconf

Jean 1 · 2019-12-08 01:56

Thanks!

I have downloaded pppoeconf (1.21) and all other packages related to pppoeconf (i386 architecture - I think that's the right thing), and I have pasted them in a new folder named "pppoe" on the desktop.

But now I don't know what to do... The previous commands don't work, or I need to become a "superuser". And as I am a beginner, I'm afraid to do stupid things.... With these commands, I don't know / understand what I do!!!

What I need is very precise instructions!

Dai_trying · 2019-12-08 10:05

First could you post the output of the following command?

arch

Jean 1 · 2019-12-08 17:23

Thank you very much for your reply!

Here is the output: i686

Dai_trying · 2019-12-08 20:13

You should able to do as you did before and use the command sudo dpkg -i *.deb to install the deb-files that are in your pppoe folder, so the commands would be as follows

cd ~/Desktop/pppoe/

sudo dpkg -i *.deb

If you have any errors please let us know with exact error messages and hopefully we could correct them.

Q4OS Forum

#1 2019-11-23 22:18

No internet connection!

#2 2019-11-25 09:11

Re: No internet connection!

#3 2019-11-25 20:35

Re: No internet connection!

#4 2019-11-26 08:13

Re: No internet connection!

#5 2019-11-27 19:33

Re: No internet connection!

#6 2019-11-27 20:31

Re: No internet connection!

#7 2019-11-28 01:29

Re: No internet connection!

#8 2019-11-28 10:16

Re: No internet connection!

#9 2019-11-28 20:53

Re: No internet connection!

#10 2019-11-28 21:18

Re: No internet connection!

#11 2019-11-28 22:46

Re: No internet connection!

#12 2019-12-01 18:13

Re: No internet connection!

#13 2019-12-01 20:22

Re: No internet connection!

#14 2019-12-01 22:52

Re: No internet connection!

#15 2019-12-02 08:19

Re: No internet connection!

#16 2019-12-05 00:21

Re: No internet connection!

#17 2019-12-05 08:16

Re: No internet connection!

#18 2019-12-05 19:53

Re: No internet connection!

#19 2019-12-05 20:34

Re: No internet connection!

#20 2019-12-07 21:49

Re: No internet connection!

#21 2019-12-07 23:02

Re: No internet connection!

#22 2019-12-08 01:56

Re: No internet connection!

#23 2019-12-08 10:05

Re: No internet connection!

#24 2019-12-08 17:23

Re: No internet connection!

#25 2019-12-08 20:13

Re: No internet connection!

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