Q4OS Forum

JGravier

Member

Registered: 2019-11-20

Posts: 7

Disabled wifi. unable to activate

Hello,
I installed q4os 32 on an old pentium4 computer. Everything works except the Wifi.
The wifi internet device is recognized but impossible to activate.
I connected several devices USB wifi: same thing.
Can anyone help me.
I did not find a solution to my problem on the forum.
Thank you

Dai_trying

Member

From: UK

Registered: 2015-12-14

Posts: 2,993

Re: Disabled wifi. unable to activate

If you can connect using a cable you could install inxi and post the output of inxi -F this will give us an idea of your system and might allow us to advise you better.

JGravier

Member

Registered: 2019-11-20

Posts: 7

Re: Disabled wifi. unable to activate

Thank you I run inxi -F under her the output:

System:
  Host: q4os-desktop Kernel: 4.19.0-6-686-pae i686 bits: 32
  Desktop: Trinity R14.0.6 Distro: Q4OS 3.9.2-n1
Machine:
  Type: Desktop System: MEDIONPC product: MS-7091 v: N/A
  serial: <root required>
  Mobo: MICRO-STAR model: MS-7091 serial: <root required> BIOS: Phoenix
  v: 6.00 PG date: 04/06/2005
CPU:
  Topology: Single Core model: Intel Pentium 4 bits: 32 type: MT
  L2 cache: 1024 KiB
  Speed: 3391 MHz min/max: N/A Core speeds (MHz): 1: 3391 2: 3391
Graphics:
  Device-1: NVIDIA NV43 [GeForce 6610 XL] driver: nouveau v: kernel
  Display: x11 server: X.Org 1.20.4 driver: nouveau
  unloaded: fbdev,modesetting,vesa resolution: 1280x1024~60Hz
  OpenGL: renderer: NV43 v: 2.1 Mesa 18.3.6
Audio:
  Device-1: Intel 82801FB/FBM/FR/FW/FRW High Definition Audio
  driver: snd_hda_intel
  Device-2: Philips s SAA7134/SAA7135HL Video Broadcast Decoder
  driver: saa7134
  Sound Server: ALSA v: k4.19.0-6-686-pae
Network:
  Device-1: VIA VT6105/VT6106S [Rhine-III] driver: via-rhine
  IF: enp3s6 state: unknown speed: 100 Mbps duplex: full
  mac: 00:0c:76:71:02:09
  Device-2: Ralink RT2570 Wireless Adapter type: USB driver: rt2500usb
  IF: wlx0011094e18c7 state: down mac: 00:11:09:4e:18:c7
Drives:
  Local Storage: total: 232.89 GiB used: 5.99 GiB (2.6%)
  ID-1: /dev/sda vendor: Western Digital model: WD2500JD-00HBB0
  size: 232.89 GiB
Partition:
  ID-1: / size: 225.77 GiB used: 5.98 GiB (2.6%) fs: ext4 dev: /dev/sda1
  ID-2: swap-1 size: 2.50 GiB used: 11.8 MiB (0.5%) fs: swap dev: /dev/sda5
Sensors:
  Message: No sensors data was found. Is sensors configured?
Info:
  Processes: 160 Uptime: 57m Memory: 2.40 GiB used: 561.6 MiB (22.8%)
  Shell: bash inxi: 3.0.32
joel@q4os-desktop:~$

Dai_trying

Member

From: UK

Registered: 2015-12-14

Posts: 2,993

Re: Disabled wifi. unable to activate

Ok, a driver appears to be assigned to the device so you could try the following command to see if it is blocked

sudo rfkill list

If you get a "command not found" error you may need to install rfkill first

sudo apt install rfkill

If you could post the result of the first command we will see if there is a block in place.

JGravier

Member

Registered: 2019-11-20

Posts: 7

Re: Disabled wifi. unable to activate

Ok I do that rfkill list you ca see the result:

joel@q4os-desktop:~$ sudo rfkill list
0: hci0: Bluetooth
        Soft blocked: no
        Hard blocked: no
1: phy0: Wireless LAN
        Soft blocked: no
        Hard blocked: yes
joel@q4os-desktop:~$

JGravier

Member

Registered: 2019-11-20

Posts: 7

Re: Disabled wifi. unable to activate

I specify that I have no wifi switch on my computer ...

JGravier

Member

Registered: 2019-11-20

Posts: 7

Re: Disabled wifi. unable to activate

If I plug a second WIFI device on usb like that:
Network:
  Device-1: VIA VT6105/VT6106S [Rhine-III] driver: via-rhine
  IF: enp3s6 state: unknown speed: 100 Mbps duplex: full
  mac: 00:0c:76:71:02:09
  Device-2: Guillemot Hercules HWNUm-300 Wireless N mini [Realtek RTL8191SU]
  type: USB driver: r8712u
  IF: wlx0008d380d437 state: down mac: 00:08:d3:80:d4:37
  Device-3: Ralink RT2570 Wireless Adapter type: USB driver: rt2500usb
  IF: wlx0011094e18c7 state: down mac: 00:11:09:4e:18:c7

And do sudo rfkill list again ihave that:

joel@q4os-desktop:~$ sudo rfkill list
0: hci0: Bluetooth
        Soft blocked: no
        Hard blocked: no
1: phy0: Wireless LAN
        Soft blocked: no
        Hard blocked: yes
joel@q4os-desktop:~$

Dai_trying

Member

From: UK

Registered: 2015-12-14

Posts: 2,993

Re: Disabled wifi. unable to activate

Ok, a hard block is usually a switch although a quick google says this is a desktop Pc, you could try to unblock it with rfkill but I suspect it will not work, and as I type i got your previous message
You could try

sudo rfkill unblock all

Like I said this will likely not work but has to be tried, what I suspect is that your Wifi is blocked in your BIOS/UEFI settings, so that is where I would look next. I cannot offer the exact location in your BIOS/UEFI settings where you will find it, and it may be buried in some menus but it seems the most likely suspect.

JGravier

Member

Registered: 2019-11-20

Posts: 7

Re: Disabled wifi. unable to activate

After

sudo rfkill unblock all.

It's always block. you are right...

joel@q4os-desktop:~$ sudo rfkill list

0: hci0: Bluetooth
        Soft blocked: no
        Hard blocked: no
1: phy0: Wireless LAN
        Soft blocked: no
        Hard blocked: yes

I try finding how avaible wifiin setup Bios...

JGravier

Member

Registered: 2019-11-20

Posts: 7

Re: Disabled wifi. unable to activate

I scanned the Phoenix Award BIOS CMOS in every way ... I did not find anything about wifi .... I do not know what to do! Should I cry the wifi?

Too bad ! q4os works so well on this old machine!

Dai_trying

Member

From: UK

Registered: 2015-12-14

Posts: 2,993

Re: Disabled wifi. unable to activate

Hmm... I do seem to recall reading another user with similar problem but I don't remember where I was reading it, could have been anywhere on the net, but I'm sure there was a solution... I have a few things to do this morning but will see if I can find it later on.

One thing I might suggest would be to try a live-cd of another distro, maybe Mint/Ubuntu/Mx just to see if it is a software problem or hardware, if all distros have same issue then it would likely be hardware but if just one of them picks it up ok we should be able to find a solution that way.