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#1 2019-09-25 05:34

Adam33
Member
Registered: 2019-03-21
Posts: 33

Audio problems

I recently installed Q4OS on a new computer, and I've noticed some sporadic popping noises during playback of audio files. These files play flawlessly on Windows (under heavy multitasking), and I seem to recall having experienced a similar issue with various Linux distributions during Live DVD trials, so I have to wonder if it's not something related to Linux or Pulse. I should note the same thing happens on YouTube videos, so it's not my audio player or my files that are at issue. On average, it's about one or two pops every 2 minutes, but it's very noticeable. It's like I'm back in the days of phonographs.

I use a 3.5 mm cable to a stereo system that connects to some speakers, so there's nothing unusual with the connection. The settings seem fine. I have Pulse Audio installed, and it is being used to play the audio.  Without Pulse, there was no audio as I think the system wanted to default me to digital audio.

Any ideas on what could be wrong?

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#2 2019-09-25 08:26

Rademes
Member
From: Latvia
Registered: 2015-12-13
Posts: 637

Re: Audio problems

Please type in terminal

get-q4os-version

and

inxi -Fx

and post here the outputs.
If second command returns nothing, install inxi by typing

sudo apt-get install inxi

This will give information about your Q4OS version and about your hardware.

Last edited by Rademes (2019-09-25 08:28)


Before asking for help please read this topic: https://www.q4os.org/forum/viewtopic.php?id=3502   If you have problems with WiFi network, try to install the Network Manager using Q4OS Software Centre.

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#3 2019-09-27 05:21

Adam33
Member
Registered: 2019-03-21
Posts: 33

Re: Audio problems

I'm editing a previous post.

Oddly enough, I don't seem to be having the issue today, so I'm wondering if there wasn't something off with the cables yesterday. I'll keep monitoring and post back if I have any issues.

Thanks!

Last edited by Adam33 (2019-09-27 06:13)

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#4 2019-10-02 05:07

Adam33
Member
Registered: 2019-03-21
Posts: 33

Re: Audio problems

I've been listening a bit more, and there does seem to be some noticeable popping or clicking in the audio that I know was not there in Windows. It's very random which is why sometimes I think it's been resolved only to find it still pops up. So I'm posting the command results here.

get-q4os-version
3.9.1-n1

inxi -Fx
System:
  Host: adam-pc Kernel: 4.19.0-6-amd64 x86_64 bits: 64 compiler: gcc
  v: 8.3.0 Desktop: Trinity R14.0.6 Distro: Q4OS 3.9.1-n1
  base: Debian GNU/Linux 10 (buster)
Machine:
  Type: Desktop Mobo: ASRock model: Z390 Taichi serial: <root required>
  UEFI [Legacy]: American Megatrends v: P4.10 date: 05/02/2019
CPU:
  Topology: 6-Core model: Intel Core i5-9600K bits: 64 type: MCP
  arch: Kaby Lake rev: C L2 cache: 9216 KiB
  flags: lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 44352
  Speed: 800 MHz min/max: 800/4600 MHz Core speeds (MHz): 1: 800 2: 800
  3: 800 4: 800 5: 800 6: 800
Graphics:
  Device-1: Intel vendor: ASRock driver: N/A bus ID: 00:02.0
  Display: x11 server: X.Org 1.20.4 driver: vesa unloaded: fbdev,modesetting
  resolution: 1280x1024~N/A
  OpenGL: renderer: llvmpipe (LLVM 7.0 256 bits) v: 3.3 Mesa 18.3.6
  direct render: Yes
Audio:
  Device-1: Intel Cannon Lake PCH cAVS vendor: ASRock driver: snd_hda_intel
  v: kernel bus ID: 00:1f.3
  Sound Server: ALSA v: k4.19.0-6-amd64
Network:
  Device-1: Intel Ethernet I219-V vendor: ASRock driver: e1000e v: 3.2.6-k
  port: efa0 bus ID: 00:1f.6
  IF: eno1 state: up speed: 1000 Mbps duplex: full mac: 70:85:c2:d0:13:b0
  Device-2: Intel Dual Band Wireless-AC 3168NGW [Stone Peak] driver: iwlwifi
  v: kernel port: efa0 bus ID: 03:00.0
  IF: wlp3s0 state: down mac: a4:c3:f0:70:67:a0
  Device-3: Intel I211 Gigabit Network vendor: ASRock driver: igb v: 5.4.0-k
  port: 4000 bus ID: 04:00.0
  IF: enp4s0 state: down mac: 70:85:c2:d0:13:b2
Drives:
  Local Storage: total: 2.27 TiB used: 287.01 GiB (12.3%)
  ID-1: /dev/nvme0n1 vendor: Samsung model: SSD 970 EVO Plus 500GB
  size: 465.76 GiB
  ID-2: /dev/sda type: USB vendor: Western Digital model: WD Elements 25A2
  size: 1.82 TiB
Partition:
  ID-1: / size: 440.84 GiB used: 6.79 GiB (1.5%) fs: ext4
  dev: /dev/nvme0n1p1
  ID-2: swap-1 size: 16.87 GiB used: 0 KiB (0.0%) fs: swap
  dev: /dev/nvme0n1p2
Sensors:
  System Temperatures: cpu: 49.0 C mobo: N/A
  Fan Speeds (RPM): N/A
Info:
  Processes: 187 Uptime: 15h 00m Memory: 15.34 GiB used: 3.04 GiB (19.8%)
  Init: systemd runlevel: 5 Compilers: gcc: N/A Shell: bash v: 5.0.3
  inxi: 3.0.32

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