[SOLVED] Centaurus installer fails to boot

Dai_trying · 2019-06-15 21:16

I just tried to re-install Centaurus after wiping my laptop and the installation froze, I thought I might have burned the image wrong so re-wrote it to the USB stick and tried again, same result. I tried another USB stick in case the one I was using could be faulty and it failed again at exactly same stage in the process. I can use another tty so the machine is not frozen but startx from another tty froze that tty too.
The messages I am left with (on tty7) are :-

[  OK  ] Started Disk Manager.
                              [  OK  ] Started Network Manager Wait Online.
                                                                           [  OK  ] Reached target Network is Online.
                                                                                                                              Starting LSB: disk temperature monitoring da
emon...
       [  OK  ] Started LSB: disk temperature monitoring daemon.
                                                                [  OK  ] Reached target Multi-User System.
                                                                                                          [  OK  ] Reached target Graphical Interface.
                                                                                                                                                               Starting Up
date UTMP about System Runlevel Changes...
                                          [  OK  ] Started Update UTMP about System Runlevel Changes.
                                                                                                     _

I also noticed the Q4OS image was around 35 - 40Mb smaller than the previous ones (3.5.r1 and 3.5.r2) I did verify (as always) using the md5sum and everything was ok.

Machine info (from another installation) :-

Machine:   Type: Portable System: Dell product: Inspiron 15-3552 v: 4.4.0 serial: <root required> 
           Mobo: Dell model: 0T14MC v: A00 serial: <root required> UEFI: Dell v: 4.4.0 date: 03/06/2018 
CPU:       Topology: Quad Core model: Intel Pentium N3700 bits: 64 type: MCP L2 cache: 1024 KiB 
           Speed: 480 MHz min/max: 480/2400 MHz Core speeds (MHz): 1: 491 2: 486 3: 647 4: 546 
Graphics:  Device-1: Intel Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Integrated Graphics driver: i915 v: kernel 
           Display: x11 server: X.Org 1.19.2 driver: modesetting unloaded: fbdev,vesa resolution: 1366x768~60Hz 
           OpenGL: renderer: Mesa DRI Intel HD Graphics 405 (Braswell) v: 4.5 Mesa 18.2.6 
Audio:     Device-1: Intel Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Series High Definition Audio 
           driver: snd_hda_intel 
           Sound Server: ALSA v: k4.19.0-5-amd64 
Network:   Device-1: Qualcomm Atheros QCA9565 / AR9565 Wireless Network Adapter driver: ath9k 
           IF: wlan0 state: up mac: 94:53:30:3d:09:15 
           Device-2: Atheros type: USB driver: btusb

I can install from one of the other images if I need to but thought this might affect others too. If there is any additional info required please ask.

Last edited by Dai_trying (2019-06-16 22:31)

q4osteam · 2019-06-16 19:13

Yes, we are highly interested to check this issue. As we are not able to reproduce that so far, we would appreciate, if you would perform a little debugging. Please boot the live media and run the installation using the command from konsole:
$ install-debian 2>&1 | tee /tmp/installq4os.log
Once the install process freezes, please attach, or e-mail, the following files:
/tmp/installq4os.log
/tmp/q4hook1.log
/tmp/q4hook2.log
/tmp/q4hook3.log

Dai_trying · 2019-06-16 20:09

I tried running the installer but it fails and the screen output is in the log-file but it appears to be due to having no xorg.conf which is the same problem I had after updating to the 4.19.0.4 kernel (mentioned in this post)

I will try to add an xorg.conf file to the live session and see it it fixes it.

installq4os.log attached:

Dai_trying · 2019-06-16 20:43

I tried adding xorg.conf to the live system but I cannot see a way do stop the attempted GUI login, I used the following procedure when I couldn't log-in to my fresh Buster (Xfce) install :-

Switch to console mode: Ctrl+Alt+F1
Kill x server:
```
sudo service lightdm stop
```
Generate new xorg.conf file:
```
sudo X -configure
```
This will create xorg.conf.new file in your current directory.

Rename and move:

sudo mv xorg.conf.new /etc/X11/xorg.conf

Return to GUI:
```
sudo start lightdm
```

But obviously Q4OS doesn't use lightdm and I could not stop/start tdm in the same way, if you know of a way to do this with Q4OS I think it would solve it for me. I am guessing it is a problem with the kernel and i915 graphics, possibly only a specific subset of it although I could not guess any cure without re-building the kernel...

q4osteam · 2019-06-16 20:58

Q4OS uses "tdm" display manager, so you can stop/start it this way:
$ sudo systemctl stop tdm.service

EDIT: We don't request the log files more, as we have the ones from the previous topic. Anyway, thanks for the report.

Last edited by q4osteam (2019-06-16 21:01)

Dai_trying · 2019-06-16 22:29

Thanks guys, that worked and I had to do it again after the installation before I could get to the desktop but got there in the end. This is NOT a Q4OS bug but a Debian one, or more specifically I think it is the kernel, I will have a look on bug tracker to see if it is there already and if not I will file a bug report with Debian. Thanks for the tip

Q4OS Forum

#1 2019-06-15 21:16

[SOLVED] Centaurus installer fails to boot

#2 2019-06-16 19:13

Re: [SOLVED] Centaurus installer fails to boot

#3 2019-06-16 20:09

Re: [SOLVED] Centaurus installer fails to boot

#4 2019-06-16 20:43

Re: [SOLVED] Centaurus installer fails to boot

#5 2019-06-16 20:58

Re: [SOLVED] Centaurus installer fails to boot

#6 2019-06-16 22:29

Re: [SOLVED] Centaurus installer fails to boot

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