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#1 2019-05-17 13:36

bin
Member
From: U.K.
Registered: 2016-01-28
Posts: 1,333

Display problems following Nvidia 340 install on Trinity Scorpion r6

I hae just done a clean install of Scorpion r6 on and Acer laptop with nvidia 9600gt 

System:    Host: flopsy Kernel: 4.9.0-8-amd64 x86_64 (64 bit gcc: 6.3.0)
           Desktop: KDE Plasma 3 Distro: Debian GNU/Linux 9 (stretch)
Machine:   Device: other-vm? System: Acer product: Aspire 6930G
           Mobo: Acer model: Makalu BIOS: Acer v: v0.3204 date: 09/25/2008
Battery    BAT1: charge: 28.2 Wh 100.0% condition: 28.2/44.0 Wh (64%)
           model: SANYO AS07B31 status: Full
CPU:       Dual core Intel Core2 Duo T6400 (-MCP-) cache: 2048 KB
           flags: (lm nx sse sse2 sse3 sse4_1 ssse3) bmips: 7980
           clock speeds: max: 2000 MHz 1: 1200 MHz 2: 1600 MHz
Graphics:  Card: NVIDIA G96M [GeForce 9600M GT] bus-ID: 01:00.0
           Display Server: N/A drivers: vesa,nouveau (unloaded: modesetting,fbdev)
           Resolution: 80x25
Audio:     Card Intel 82801I (ICH9 Family) HD Audio Controller
           driver: snd_hda_intel bus-ID: 00:1b.0
           Sound: Advanced Linux Sound Architecture v: k4.9.0-8-amd64
Network:   Card-1: Intel WiFi Link 5100 driver: iwlwifi bus-ID: 07:00.0
           IF: wlp7s0 state: up mac: <filter>
           Card-2: Qualcomm Atheros AR8121/AR8113/AR8114 Gigabit or Fast Ethernet
           driver: ATL1E port: 5000 bus-ID: 09:00.0
           IF: enp9s0 state: down mac: <filter>
Drives:    HDD Total Size: 160.0GB (48.5% used)
           ID-1: /dev/sdb model: Hitachi_HTS72321 size: 160.0GB
Partition: ID-1: / size: 12G used: 2.5G (23%) fs: ext4 dev: /dev/sdb1
           ID-2: /home size: 135G used: 69G (55%) fs: ext4 dev: /dev/sdb6
           ID-3: swap-1 size: 1.05GB used: 0.00GB (0%) fs: swap dev: /dev/sdb5
Sensors:   None detected - is lm-sensors installed and configured?
Repos:     Active apt sources in file: /etc/apt/sources.list.d/10_q4os.list
           deb http://q4os.org/q4repo q4os-2-0-cn main
           Active apt sources in file: /etc/apt/sources.list.d/12_qtde.list
           deb http://q4os.org/qtderepo stretch main
           Active apt sources in file: /etc/apt/sources.list.d/20_debian.list
           deb http://ftp.debian.org/debian/ stretch main contrib non-free
           deb http://security.debian.org/debian-security/ stretch/updates main contrib non-free
           deb http://ftp.debian.org/debian/ stretch-updates main contrib non-free
Info:      Processes: 133 Uptime: 9 min Memory: 439.2/3951.2MB
           Init: systemd runlevel: 5 Gcc sys: 6.3.0
           Client: Shell (bash 4.4.121) inxi: 2.3.5

Install was OK. Ran Nvidia installer from Q4OS Software.

Following reboot I am left with a display 1280x768 showing a 0 refresh rate.

Tried to run the Nvidia settings tool and it says:-
You do not appear to be using the NVIDIA X driver.  Please edit your X configuration file (just run `nvidia-xconfig` as root), and restart the X server.
nvidia-xconfig doesn't exist.
Uninstalling leaves the same mushy screen setting - should be 1366x768

I have previously installed nvidia OK on this machine - that may have been Centaurus.

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#2 2019-05-17 14:02

q4osteam
Q4OS Team
Registered: 2015-12-06
Posts: 4,501
Website

Re: Display problems following Nvidia 340 install on Trinity Scorpion r6

Please attach the /var/log/Xorg.0.log file here.

Anyway, you could install nvidia-xconfig from repositories, although it's not recommended for newer systems.

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#3 2019-05-17 14:25

bin
Member
From: U.K.
Registered: 2016-01-28
Posts: 1,333

Re: Display problems following Nvidia 340 install on Trinity Scorpion r6

Have attached zip with .log files as requested.

Attachments:
zip Archive.zip, Size: 20.27 KiB, Downloads: 584

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#4 2019-05-17 14:56

q4osteam
Q4OS Team
Registered: 2015-12-06
Posts: 4,501
Website

Re: Display problems following Nvidia 340 install on Trinity Scorpion r6

It looks like the driver has not been installed at all. Please post the following for analyze:
file "$HOME/.appsetup2/log/setup-q4os-nvidia-drivers.log"

Terminal output of commands:
$ nvidia-detect
$ dpkg --get-selections | grep nvidia

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#5 2019-05-17 16:16

bin
Member
From: U.K.
Registered: 2016-01-28
Posts: 1,333

Re: Display problems following Nvidia 340 install on Trinity Scorpion r6

nvidia-detect:-

Detected NVIDIA GPUs:
01:00.0 VGA compatible controller [0300]: NVIDIA Corporation G96M [GeForce 9600M GT] [10de:0649] (rev a1)

Checking card:  NVIDIA Corporation G96M [GeForce 9600M GT] (rev a1)
Your card is only supported up to the 340 legacy drivers series.
It is recommended to install the nvidia-legacy-340xx-driver package.

dpkg output:-

glx-alternative-nvidia				install
libegl1-nvidia-legacy-340xx:amd64		install
libgl1-nvidia-legacy-340xx-glx:amd64		install
libgles1-nvidia-legacy-340xx:amd64		install
libgles2-nvidia-legacy-340xx:amd64		install
libnvidia-legacy-340xx-cfg1:amd64		install
libnvidia-legacy-340xx-eglcore:amd64		install
libnvidia-legacy-340xx-glcore:amd64		install
libnvidia-legacy-340xx-ml1:amd64		install
nvidia-detect					install
nvidia-installer-cleanup			install
nvidia-kernel-common				install
nvidia-legacy-340xx-alternative			install
nvidia-legacy-340xx-driver			install
nvidia-legacy-340xx-driver-bin			install
nvidia-legacy-340xx-driver-libs:amd64		install
nvidia-legacy-340xx-kernel-dkms			install
nvidia-legacy-340xx-kernel-support		install
nvidia-legacy-340xx-vdpau-driver:amd64		install
nvidia-modprobe					install
nvidia-persistenced				install
nvidia-settings-legacy-340xx			install
nvidia-support					install
q4os-nvidia-drivers				install
xserver-xorg-video-nvidia-legacy-340xx		install

Also notice error in boot text - found this in syslog:-

May 17 13:57:22 flopsy systemd-modules-load[195]: modprobe: FATAL: Module nvidia-legacy-340xx not found in directory /lib/modules/4.9.0-8-amd64
May 17 13:57:22 flopsy kernel: [    0.240039] pci 0000:00:1c.0: bridge window [io  0x1000-0x0fff] to [bus 02-04] add_size 1000
May 17 13:57:22 flopsy systemd-modules-load[195]: Error running install command for nvidia

So it looks as though the install is happening, but not happening.

I have done this twice on fresh installs of both Scorpion r5 and r6 - each time the install concludes and requests a reboot.

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#6 2019-05-17 17:02

q4osteam
Q4OS Team
Registered: 2015-12-06
Posts: 4,501
Website

Re: Display problems following Nvidia 340 install on Trinity Scorpion r6

So try to install driver manually:
$ sudo apt install nvidia-legacy-340xx-driver
and post a result back. If Nvidia still doesn't work, it's most likely a Debian issue.

and also post the logfile:
"$HOME/.appsetup2/log/setup-q4os-nvidia-drivers.log"

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#7 2019-05-17 23:39

q4osteam
Q4OS Team
Registered: 2015-12-06
Posts: 4,501
Website

Re: Display problems following Nvidia 340 install on Trinity Scorpion r6

You may only need to update your system to build the Nvidia module for the current kernel 4.9.0-9. Please try to perform the update:
$ sudo apt update
$ sudo apt dist-upgrade
Reboot, check the video driver and post back the result.

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#8 2019-05-18 07:37

bin
Member
From: U.K.
Registered: 2016-01-28
Posts: 1,333

Re: Display problems following Nvidia 340 install on Trinity Scorpion r6

Yes - it's a dependency issue.

Processing triggers for nvidia-legacy-340xx-alternative (340.106-2~deb9u1) ...
update-alternatives: updating alternative /usr/lib/nvidia/legacy-340xx because link group nvidia has changed slave links
Setting up nvidia-legacy-340xx-kernel-dkms (340.106-2~deb9u1) ...
Loading new nvidia-legacy-340xx-340.106 DKMS files...
Building for 4.9.0-8-amd64
Module build for kernel 4.9.0-8-amd64 was skipped since the
kernel headers for this kernel does not seem to be installed.
Setting up nvidia-legacy-340xx-driver (340.106-2~deb9u1) ...
Processing triggers for libc-bin (2.24-11+deb9u4) ...

This is not good as the nvidia installer is out of step with the rest of the installed system.

I have always fought shy of running dist-upgrade in the past as it has the power to totally bork a system under some circumstances.

Installed image 4.9.0.9 and all is good - repeated from scratch install with both r5 and r6 and it works.

Thanks for the assistance.

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#9 2019-05-18 11:31

q4osteam
Q4OS Team
Registered: 2015-12-06
Posts: 4,501
Website

Re: Display problems following Nvidia 340 install on Trinity Scorpion r6

We have updated the Q4OS installer for Nvidia video cards. It now pulls linux-headers dependency automatically. It would be helpful, if you could test the installer on your hardware.

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#10 2019-05-18 17:24

bin
Member
From: U.K.
Registered: 2016-01-28
Posts: 1,333

Re: Display problems following Nvidia 340 install on Trinity Scorpion r6

Thanks team - all seems good now - tested with Centaurus as well.

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