Q4OS Forum

32-bitter

Member

Registered: 2018-02-21

Posts: 18

VLC update won't install

A short time after I log on, an amber icon appears in the taskbar. When I click it the Package Updater lists one update available as follows:

q4os-vlc for Q4OS
q4os-vlc-1.4-a1

When I try to install the update a box comes up with the following message:

"Failed to process request."

I click "More details" and get this message:

E: h**p://q4os.org/q4repo/ q4os-1-0-cn/main q4os-vlc all 1.4-a1 is not (yet) available (404  Not Found [IP: 81.95.96.231 80])
(replace ** with tt)

The update appears to be for VLC Media Player. (Installed version 2.2.8 Weatherwax)
It has happened over a period of several days with the same result. From memory this Q4OS installation started life as Orion 1.4.8 32-bit.
How do I fix this?

q4osteam

Q4OS Team

Registered: 2015-12-06

Posts: 4,501

Website

Re: VLC update won't install

Please run a few commands in terminal and post back the output:
$ sudo apt-get update
$ sudo apt-get dist-upgrade
$ ping -nc4 q4os.org

32-bitter

Member

Registered: 2018-02-21

Posts: 18

Re: VLC update won't install

Thanks for the help.
Before I got around to typing the commands in terminal two more updates appeared, one of which was for

q4os-vlc for Q4OS
q4os-vlc-1.4-a2

which is a later version of the one I had trouble with in the first place so it appears problem solved.
Nevertheless here are the results you asked for:

$ sudo apt-get update

Get:1 h**p://deb.opera.com stable InRelease [2,592 B]
Get:2 h**p://security.debian.org jessie/updates InRelease [94.4 kB]
Ign h**p://deb.opera.com stable InRelease
Ign h**p://deb.opera.com stable/non-free i386 Packages/DiffIndex
Get:3 h**p://deb.opera.com stable/non-free i386 Packages [1,820 B]
Ign h**p://deb.opera.com stable/non-free Translation-en_AU
Ign h**p://deb.opera.com stable/non-free Translation-en
Hit h**p://security.debian.org jessie/updates/non-free i386 Packages
Hit h**p://security.debian.org jessie/updates/non-free Translation-en
Hit h**p://security.debian.org jessie/updates/main i386 Packages
Ign h**p://mozilla.debian.net jessie-backports InRelease
Ign h**p://ftp.debian.org jessie InRelease
Hit h**p://security.debian.org jessie/updates/contrib i386 Packages
Hit h**p://security.debian.org jessie/updates/contrib Translation-en
Hit h**p://security.debian.org jessie/updates/main Translation-en
Ign h**p://mozilla.debian.net jessie-backports Release.gpg
Get:4 h**p://ftp.debian.org jessie-updates InRelease [145 kB]
Hit h**p://q4os.org q4os-1-0-cn InRelease
Ign h**p://mozilla.debian.net jessie-backports Release
Hit h**p://q4os.org jessie InRelease
Ign h**p://mozilla.debian.net jessie-backports/firefox-release i386 Packages/DiffIndex
Hit h**p://www.deb-multimedia.org jessie InRelease
Get:5 h**p://ftp.debian.org jessie-backports InRelease [166 kB]
Hit h**p://ftp.debian.org jessie Release.gpg
Get:6 h**p://ftp.debian.org jessie-updates/main i386 Packages/DiffIndex [11.3 kB]
Hit h**p://ftp.debian.org jessie-updates/contrib i386 Packages
Hit h**p://q4os.org q4os-1-0-cn/main i386 Packages
Hit h**p://www.deb-multimedia.org jessie/main i386 Packages
Get:7 h**p://ftp.debian.org jessie-updates/non-free i386 Packages/DiffIndex [736 B]
Hit h**p://www.deb-multimedia.org jessie/non-free i386 Packages
Hit h**p://ftp.debian.org jessie-updates/contrib Translation-en
Hit h**p://www.deb-multimedia.org jessie/main Translation-en
Get:8 h**p://ftp.debian.org jessie-updates/main Translation-en/DiffIndex [3,688 B]
Hit h**p://www.deb-multimedia.org jessie/non-free Translation-en
Hit h**p://q4os.org jessie/main i386 Packages
Get:9 h**p://ftp.debian.org jessie-updates/non-free Translation-en/DiffIndex [736 B]
Ign h**p://mozilla.debian.net jessie-backports/firefox-release Translation-en_AU
Get:10 h**p://ftp.debian.org jessie-backports/main i386 Packages/DiffIndex [27.8 kB]
Ign h**p://mozilla.debian.net jessie-backports/firefox-release Translation-en
Get:11 h**p://ftp.debian.org jessie-backports/contrib i386 Packages/DiffIndex [26.4 kB]
Err h**p://mozilla.debian.net jessie-backports/firefox-release i386 Packages
  404  Not Found [IP: 5.153.231.4 80]
Get:12 h**p://ftp.debian.org jessie-backports/non-free i386 Packages/DiffIndex [23.7 kB]
Get:13 h**p://ftp.debian.org jessie-backports/contrib Translation-en/DiffIndex [7,960 B]
Get:14 h**p://ftp.debian.org jessie-backports/main Translation-en/DiffIndex [27.8 kB]
Get:15 h**p://ftp.debian.org jessie-backports/non-free Translation-en/DiffIndex [18.6 kB]
Hit h**p://ftp.debian.org jessie Release
Ign h**p://q4os.org q4os-1-0-cn/main Translation-en_AU
Ign h**p://q4os.org q4os-1-0-cn/main Translation-en
Ign h**p://q4os.org jessie/main Translation-en_AU
Hit h**p://ftp.debian.org jessie/main i386 Packages
Ign h**p://q4os.org jessie/main Translation-en
Hit h**p://ftp.debian.org jessie/contrib i386 Packages
Hit h**p://ftp.debian.org jessie/non-free i386 Packages
Hit h**p://ftp.debian.org jessie/contrib Translation-en
Hit h**p://ftp.debian.org jessie/main Translation-en
Hit h**p://ftp.debian.org jessie/non-free Translation-en
Fetched 559 kB in 15s (35.3 kB/s)
W: GPG error: h**p://deb.opera.com stable InRelease: The following signatures couldn't be verified because the public key is not available: NO_PUBKEY D615560BA5C7FF72
W: Failed to fetch h**p://mozilla.debian.net/dists/jessie-backports/firefox-release/binary-i386/Packages  404  Not Found [IP: 5.153.231.4 80]

E: Some index files failed to download. They have been ignored, or old ones used instead.

$ sudo apt-get dist-upgrade

Reading package lists... Done
Building dependency tree
Reading state information... Done
Calculating upgrade... Done
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.

$ ping -nc4 q4os.org

PING q4os.org (81.95.96.231) 56(84) bytes of data.
64 bytes from 81.95.96.231: icmp_seq=1 ttl=51 time=354 ms
64 bytes from 81.95.96.231: icmp_seq=2 ttl=51 time=353 ms
64 bytes from 81.95.96.231: icmp_seq=3 ttl=51 time=353 ms

--- q4os.org ping statistics ---
4 packets transmitted, 3 received, 25% packet loss, time 3000ms
rtt min/avg/max/mdev = 353.423/353.850/354.236/0.763 ms