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#1 2018-02-11 15:24

D.P.W.
Member
Registered: 2018-02-10
Posts: 21

error messages

Hi All,
I have just started to have a go at using Q4OS v2.4 scorpion 64 bit.
Everything has been ok for a couple of days but now i am getting these messages when i start up my laptop.
"will not save configuration,
configuration file "/home/david/.trinity/share/config/kdeglobals"not writable.
configuration file "/home/david/.trinity/share/config/update-managerrc"not writable
configuration file "/home/david/.trinity/share/config/kclock.kssrc"not writable
configuration file "/home/david/.trinity/share/config/kdesktop_lockrc"not writable
please contact your system administrator

Can anyone advise me how to sort it out ?.
David

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#2 2018-02-11 17:58

crosscourt
Member
From: Wash DC
Registered: 2017-05-07
Posts: 1,872
Website

Re: error messages

If its corrupted that can be fixed but if youve got bad sectors/blocks that cant be fixed but can be avoided.

Look here and this can also be done using the livecd,
www.tecmint.com/check-linux-hard-disk-bad-sectors-bad-blocks/

My advice would be use a different hard drive you know is good and test the other drive to see if its worth salvaging.

Last edited by crosscourt (2018-02-11 17:59)


Q4OS Aquarius 5.x KDE   Dell Inspiron 3670  i5 8600, GTX 1660 Super, 32gb, 2tb NVME SSD

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#3 2018-02-11 18:45

Dai_trying
Member
From: UK
Registered: 2015-12-14
Posts: 2,992

Re: error messages

Hi David, firstly is this on bare metal or in a VM?

It looks like it could be a simple permission problem but we can look further into that, can you open a terminal and type

ls -l ~/.trinity/share/config/

this should list the files in that directory. This will show who owns them (among other things) and a typical line would look something like this :-

-rw-r--r-- 1 dai dai  8070 Feb 11 17:26 kdeglobals

and your lines should look similar but with david instead of dai

If that is the case then we would need to run some further checks.

Last edited by Dai_trying (2018-02-11 18:45)

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#4 2018-02-11 18:59

crosscourt
Member
From: Wash DC
Registered: 2017-05-07
Posts: 1,872
Website

Re: error messages

Had a thought it might be permissions but the issue came on suddenly so it looked more like hard drive issues. Hopefully its not the drive.


Q4OS Aquarius 5.x KDE   Dell Inspiron 3670  i5 8600, GTX 1660 Super, 32gb, 2tb NVME SSD

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#5 2018-02-11 19:25

crosscourt
Member
From: Wash DC
Registered: 2017-05-07
Posts: 1,872
Website

Re: error messages

Thats why I mentioned the livecd above to avoid unfortunate additional issues.


Q4OS Aquarius 5.x KDE   Dell Inspiron 3670  i5 8600, GTX 1660 Super, 32gb, 2tb NVME SSD

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#6 2018-02-11 19:28

Dai_trying
Member
From: UK
Registered: 2015-12-14
Posts: 2,992

Re: error messages

crosscourt wrote:

Thats why I mentioned the livecd above to avoid unfortunate additional issues.

Definitely the safest option. smile

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#7 2018-02-11 19:55

Dai_trying
Member
From: UK
Registered: 2015-12-14
Posts: 2,992

Re: error messages

As I understand it the OP installed Q4OS and now has some issues as stated, but if this is (as a few of you suspect) bad HDD (or sectors at least) then performing more HDD operations could potentially do more harm than good, I would use the live-cd to ensure I'm not relying on or affecting the HDD we want to examine.
A different (and maybe over cautious) approach to yours but one I am more familiar with. smile

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#8 2018-02-11 20:16

Dai_trying
Member
From: UK
Registered: 2015-12-14
Posts: 2,992

Re: error messages

This is a support forum and "having fun" with other peoples computers is not really the point here, I think we have some responsibility to offer clear and safe advice rather than suggest users do things that may (or may not) have a detrimental effect on them. I'm sure you will use your own system in ways that I would not but that is "your dime" and so your choice, not so for a user that may not have a spare machine (or HDD) to "have fun" with.

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#9 2018-02-11 20:54

q4osteam
Q4OS Team
Registered: 2015-12-06
Posts: 4,501
Website

Re: error messages

This topic has been moderated to be more valuable. Thanks all for the help.

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#10 2018-02-11 21:00

q4osteam
Q4OS Team
Registered: 2015-12-06
Posts: 4,501
Website

Re: error messages

Dai_trying wrote:

This is a support forum and "having fun" with other peoples computers is not really the point here, I think we have some responsibility to offer clear and safe advice rather than suggest users do things that may (or may not) have a detrimental effect on them...

Correct, thank you for your valuable guidance and helping users. Please keep the good work.

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#11 2018-02-11 21:16

crosscourt
Member
From: Wash DC
Registered: 2017-05-07
Posts: 1,872
Website

Re: error messages

Completely agree Dai


Q4OS Aquarius 5.x KDE   Dell Inspiron 3670  i5 8600, GTX 1660 Super, 32gb, 2tb NVME SSD

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#12 2018-02-11 21:18

Dai_trying
Member
From: UK
Registered: 2015-12-14
Posts: 2,992

Re: error messages

smile

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#13 2018-02-12 17:01

D.P.W.
Member
Registered: 2018-02-10
Posts: 21

Re: error messages

Hi i have done this as suggested by Dai opened terminal program and typed in this
david@laptop:~$ 1s -1/.trinity/share/config/
and this is what came up

bash:1s: command not found
david@laptop:~$

When i started up my laptop today i had no error messages
On the bottom task bar there was a red gear shaped icon with a ! when i hovered over it there was a message saying there was updates available when i clicked on it i got this message
"Package system is busy not ready to install now Setup can not continue
The lock is caused very probably,by ongoing background system updates.If this is the case you have to wait a momment for package system to finish these operations.
please make sure you are not installing another application and repeat setup later"

I have waited over 1 hour but i still get the same message
Also when i click on synaptic package icon on the desktop it does not open.

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#14 2018-02-12 17:08

JimW
Member
Registered: 2015-12-08
Posts: 400

Re: error messages

That should be LS -L in lower case. Linux is case sensitive. It looks like you were typing 1(one)s -1, which it would not recognise.

Last edited by JimW (2018-02-12 17:08)

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#15 2018-02-12 17:16

D.P.W.
Member
Registered: 2018-02-10
Posts: 21

Re: error messages

Thanks for that i will try again later it looked like a 1 in Dai message

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#16 2018-02-12 18:46

Dai_trying
Member
From: UK
Registered: 2015-12-14
Posts: 2,992

Re: error messages

You can copy and paste the code using Ctrl-c (for copy) and Ctrl-v (for paste), although to paste into a terminal you would need to use shift-insert (or shift-Ctrl-v)

EDIT:
Also for your newer problem (apt running) you could try issuing this command in a terminal:

ps aux | grep apt

and post the output here.
Please use code boxes when pasting terminal output (instructions are here if required)

Last edited by Dai_trying (2018-02-12 18:52)

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#17 2018-02-20 15:32

D.P.W.
Member
Registered: 2018-02-10
Posts: 21

Re: error messages

Hi All,
Sorry for delay in getting back to everyone not had a lot of time to spare so here is a update to my problem.
When i start up my laptop i now get this message

"Loading Q4OS operating system
Loading initial ramdisk
/dev/sda2: recovering journal
/dev/sda contains a file system with errors,check forced.
Inodes that were part of a corrupted orphan linked list found.
/dev/sda2 contains a file system with errors,check forced

iodes that were part of a corrupted orphan linked list found
/dev/sda2:unexpected inconsistency run fsck manually (i.e.without-a or-p option)
the root file system on/dev/sda2 requires a manual fsck"

Does the above mean my hard drive has packed up and needs replacing ?

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#18 2018-02-20 15:46

Dai_trying
Member
From: UK
Registered: 2015-12-14
Posts: 2,992

Re: error messages

It could indicate the HDD is failing or it could also just mean the computer was not shut down correctly (ie power removed or forced shutdown using power button 5 secs). You could run fsck and that might give some better information. One thing to note is if you think the HDD could be failing grab yourself an external drive or some other suitable storage device and boot from a live-cd and backup everything you need/want just in case the hdd fails.

If you need to run fsck on your root partition (which cannot be done when mounted) you can type in a terminal

sudo touch /forcefsck

and then reboot and it should force a check before mounting it.

Whatever you decide to do I would advise you to back up anything you need first! smile

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#19 2018-02-20 16:06

D.P.W.
Member
Registered: 2018-02-10
Posts: 21

Re: error messages

Hi i found this on the internet
fsck /dev/sda6
(where /dev/sda6 is the partition mentioned)
I typed in the above changing the 6 for 2 as in the error message i had after doing that i rebooted and it booted up fine

I still have this problem
When i started up my laptop
On the bottom task bar there was a red gear shaped icon with a ! when i hovered over it there was a message saying there was updates available when i clicked on it i got this message
"Package system is busy not ready to install now Setup can not continue
The lock is caused very probably,by ongoing background system updates.If this is the case you have to wait a momment for package system to finish these operations.
please make sure you are not installing another application and repeat setup later"

There is nothing on the laptop that i need to back up the only O/S on it is Q4OS v2.4 scorpion 64 bit.

Last edited by D.P.W. (2018-02-20 16:10)

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#20 2018-02-20 16:12

Dai_trying
Member
From: UK
Registered: 2015-12-14
Posts: 2,992

Re: error messages

you could try issuing this command in a terminal:

ps aux | grep apt

and post the output here. (or examine it yourself)

This will show what processes are using apt at the time of entering it, it could possibly be auto-updates as they are enabled by default and it might be that after this has finished the updates will have been performed and the update icon might either change to show no updates available or it might just disappear (indicating the same)

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#21 2018-02-20 16:26

D.P.W.
Member
Registered: 2018-02-10
Posts: 21

Re: error messages

Dai_trying wrote:

You can copy and paste the code using Ctrl-c (for copy) and Ctrl-v (for paste), although to paste into a terminal you would need to use shift-insert (or shift-Ctrl-v)

EDIT:
Also for your newer problem (apt running) you could try issuing this command in a terminal:

ps aux | grep apt

and post the output here.
Please use code boxes when pasting terminal output (instructions are here if required)

this is what i get

david@laptop:~$ ps aux | grep apt
avahi      421  0.0  0.0  47144  3428 ?        Ss   14:36   0:00 avahi-daemon: running [laptop.local]
david     2283  0.0  0.6 559940 25804 ?        Sl   14:36   0:00 kmix [tdeinit] -caption KMix -icon kmix -miniicon kmix
david     3987  0.0  0.0  12784   988 pts/1    S+   15:23   0:00 grep apt
david@laptop:~$

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#22 2018-02-20 16:28

Dai_trying
Member
From: UK
Registered: 2015-12-14
Posts: 2,992

Re: error messages

Looks like apt isn't running, have you tried the update icon again?

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#23 2018-02-20 16:29

D.P.W.
Member
Registered: 2018-02-10
Posts: 21

Re: error messages

Dai_trying wrote:

Hi David, firstly is this on bare metal or in a VM?

It looks like it could be a simple permission problem but we can look further into that, can you open a terminal and type

ls -l ~/.trinity/share/config/

this should list the files in that directory. This will show who owns them (among other things) and a typical line would look something like this :-

-rw-r--r-- 1 dai dai  8070 Feb 11 17:26 kdeglobals

and your lines should look similar but with david instead of dai

If that is the case then we would need to run some further checks.

this is what i get
david@laptop:~$ ls -l ~/.trinity/share/config/
total 380
-rw-r--r-- 1 david david   569 Feb 12 16:02 clock_panelapplet_rc
-rw-r--r-- 1 david david    45 Oct  9  2001 cryptodefaults
-rw-r--r-- 1 david david   148 Oct  9  2001 d3lphinrc
-rw------- 1 david david   154 Feb  6 15:12 emailidentities
-rw-r--r-- 1 david david  1516 Oct  9  2001 gtkrc
-rw-r--r-- 1 david david  1593 Oct  9  2001 gtkrc-2.0
-rw------- 1 david david   140 Feb  6 15:11 gwenviewrc
-rw-r--r-- 1 david david    96 Feb  6 14:53 katerc
-rw-r--r-- 1 david david   238 Oct  9  2001 kateschemarc
-rw-r--r-- 1 david david   294 Oct  9  2001 katesyntaxhighlightingrc
-rw------- 1 david david    45 Feb  6 14:53 kcalcrc
-rw-r--r-- 1 david david    77 Oct  9  2001 kcmartsrc
-rw-r--r-- 1 david david   170 Feb  6 14:53 kcmdisplayrc
-rw-r--r-- 1 david david   112 Feb  6 14:53 kcminputrc
-rw------- 1 david david  1121 Feb  7 14:57 kcmnspluginrc
-rw-r--r-- 1 david david   122 Feb  6 14:53 kcookiejarrc
-rw------- 1 david david    42 Feb  6 14:53 kdedrc
-rw-r--r-- 1 david david  7730 Feb 20 15:16 kdeglobals
-rw-r--r-- 1 david david  1040 Feb  6 15:15 kdesktoprc
-rw-r--r-- 1 david david   239 Oct  9  2001 kdevtoolsrc
-rw-r--r-- 1 david david    59 Feb  6 14:53 keditrc
-rw------- 1 david david    55 Feb  6 14:53 kfmclientrc
-rw------- 1 david david    95 Feb  6 15:11 kghostviewrc
-rw------- 1 david david 18276 Feb  6 14:54 khotkeysrc
-rw------- 1 david david   146 Feb  6 14:53 khotkeys_update
-rw-r--r-- 1 david david  4087 Feb 20 15:16 kickerrc
-rw------- 1 david david     0 Feb 11 13:40 kickerrc.lockxwgvgD.tmp
-rw-r--r-- 1 david david    76 Oct  9  2001 klcddimmerrc
-rw------- 1 david david   126 Feb  6 14:53 klipperrc
-rw------- 1 david david    59 Feb  6 15:12 kmail.eventsrc
-rw------- 1 david david   675 Feb  6 15:12 kmailrc
-rw------- 1 david david  1420 Feb 12 16:02 kmixctrlrc
-rw-r--r-- 1 david david  1685 Feb 12 16:02 kmixrc
-rw-r--r-- 1 david david    64 Feb 20 14:36 knotifyrc
-rw------- 1 david david    80 Feb  8 14:49 konq_history
-rw-r--r-- 1 david david   139 Feb  8 14:09 konqiconviewrc
-rw-r--r-- 1 david david    23 Oct  9  2001 konqlistviewrc
-rw-r--r-- 1 david david   444 Feb  6 14:53 konqsidebartng.rc
-rw-r--r-- 1 david david   292 Feb  8 14:10 konquerorrc
-rw-r--r-- 1 david david   729 Feb  6 14:53 konsolerc
-rw-r--r-- 1 david david    39 Oct  9  2001 korgacrc
-rw------- 1 david david   197 Feb  6 15:12 korganizerrc
-rw------- 1 david david    27 Feb  6 14:54 kpersonalizerrc
-rw------- 1 david david   186 Feb  6 15:12 kpgprc
-rw-r--r-- 1 david david  8107 Oct  9  2001 krusaderrc
-rw-r--r-- 1 david david   140 Oct  9  2001 kscdrc
-rw-r--r-- 1 david david    26 Oct  9  2001 ksensorsrc
-rw-r--r-- 1 david david   104 Feb  6 14:53 ksmserverrc
-rw------- 1 david david    46 Feb  6 14:53 ksocksrc
-rw-r--r-- 1 david david    28 Oct  9  2001 ksplashrc
-rw-r--r-- 1 david david 14819 Oct  9  2001 ksslpolicies
-rw-r--r-- 1 david david   592 Oct  9  2001 ksysguardrc
-rw-r--r-- 1 david david   313 Feb  6 14:53 ktaskbarrc
-rw-r--r-- 1 david david    28 Oct  9  2001 ktiprc
-rw------- 1 david david    61 Feb  6 14:53 kuriikwsfilterrc
-rw-r--r-- 1 david david   148 Oct  9  2001 kuserrc
-rw-r--r-- 1 david david    47 Feb  6 14:53 kwriterc
-rw-r--r-- 1 david david   128 Feb  6 14:54 kxkbrc
-rw-r--r-- 1 david david   119 Feb  6 14:53 launcher_panelapplet_modernui_rc
-rw------- 1 david david    63 Feb  6 15:12 libkcal_htmlexportrc
-rw------- 1 david david    71 Feb  6 15:12 libkleopatrarc
-rw-r--r-- 1 david david    35 Oct  9  2001 mediamanagerrc
-rw-r--r-- 1 david david   768 Feb  6 14:53 profilerc
drwxr-xr-x 2 david david  4096 Feb  6 14:53 session
-rw-r--r-- 1 david david   551 Feb  6 15:31 startupconfig
-rw-r--r-- 1 david david  1151 Feb  6 15:31 startupconfigfiles
-rw-r--r-- 1 david david   291 Feb 20 14:36 startupconfigkeys
-rw-r--r-- 1 david david   759 Feb 12 16:02 systemtray_panelappletrc
-rw------- 1 david david  7770 Feb  6 15:15 taskbar_panelapplet_rc
-rw------- 1 david david    32 Feb  6 15:15 tdeab2tdeabcrc
-rw------- 1 david david  3516 Feb  6 15:12 tdeconf_updaterc
-rw------- 1 david david    73 Feb  6 14:53 tdeio_httprc
-rw------- 1 david david    98 Feb  6 14:53 tdeioslaverc
-rw-r--r-- 1 david david   115 Oct  9  2001 tdelaunchrc
-rw-r--r-- 1 david david   676 Feb  8 14:20 tdepowersaverc
-rw-r--r-- 1 david david   115 Feb  6 14:53 tdeprintrc
-rw-r--r-- 1 david david    26 Oct  9  2001 tderandrtrayrc
drwxr-xr-x 5 david david  4096 Feb  6 15:12 tderesources
-rw-r--r-- 1 david david  1470 Feb  6 14:53 tdeveloprc
-rw-r--r-- 1 david david    45 Oct  9  2001 tdewalletrc
-rw-r--r-- 1 david david     0 Oct  9  2001 twincrystalrc
-rw------- 1 david david    81 Feb  6 14:53 twin.eventsrc
-rw------- 1 david david     0 Oct  9  2001 twinicewmrc
-rw-r--r-- 1 david david     0 Oct  9  2001 twinplastikrc
-rw-r--r-- 1 david david  2096 Feb 12 16:02 twinrc
-rw------- 1 david david  1093 Feb 20 15:07 twinrulesrc
-rw------- 1 david david    60 Feb  6 14:53 twinrules_update
-rw------- 1 david david    63 Feb  6 14:53 twin_update
-rw------- 1 david david   138 Feb  8 14:09 uiserverrc

david@laptop:~$

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#24 2018-02-20 16:34

D.P.W.
Member
Registered: 2018-02-10
Posts: 21

Re: error messages

Dai_trying wrote:

Looks like apt isn't running, have you tried the update icon again?

Hi yes just tried it again and got the same message

"Package system is busy not ready to install now Setup can not continue
The lock is caused very probably,by ongoing background system updates.If this is the case you have to wait a momment for package system to finish these operations.
please make sure you are not installing another application and repeat setup later"

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#25 2018-02-20 16:39

Dai_trying
Member
From: UK
Registered: 2015-12-14
Posts: 2,992

Re: error messages

As you do not appear to have apt running any processes I would have to leave this one for the dev team as it looks like their updater you are using and I have no experience with it.

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