Q4OS Forum

pjwilliams35

Member

Registered: 2017-10-11

Posts: 6

Can't open websites.

Hi,
I've just set up Q4 on my old ASUS netbook & all seems o.k. but I can't open any websites. Are there any settings I need to check?

crosscourt

Member

From: Wash DC

Registered: 2017-05-07

Posts: 1,872

Website

Re: Can't open websites.

Cant open any websites?  Do you have an internet connection thats working? Bottom right corner in the taskbar, is it showing an active internet connection?

If youre using wifi you may need to install the network manager app from the Q4OS software center.

Last edited by crosscourt (2017-11-05 05:59)

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Q4OS Aquarius 5.x KDE   Dell Inspiron 3670  i5 8600, GTX 1660 Super, 32gb, 2tb NVME SSD

pjwilliams35

Member

Registered: 2017-10-11

Posts: 6

Re: Can't open websites.

Hi Crosscourt,

Wifi is o.k. & I can open the firefox email app.

crosscourt

Member

From: Wash DC

Registered: 2017-05-07

Posts: 1,872

Website

Re: Can't open websites.

Thats odd so what happens when you type in a well known website, does it say cant be accessed?  Have you tried a different browser such as Chrome/Chromium?

Is this happening only to this system or are all computers in your home affected?

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Q4OS Aquarius 5.x KDE   Dell Inspiron 3670  i5 8600, GTX 1660 Super, 32gb, 2tb NVME SSD

q4osteam

Q4OS Team

Registered: 2015-12-06

Posts: 4,501

Website

Re: Can't open websites.

@pjwilliams35
Please run a terminal command:
$ ping 8.8.8.8
to check network connectivity. If the command proceed successfully, the problem will be in the DNS configuration. Run one more command and post output here:
$ cat /etc/resolv.conf

pjwilliams35

Member

Registered: 2017-10-11

Posts: 6

Re: Can't open websites.

What, I type $ ping 8.8.8.8? I physically type 'ping' ?

JimW

Member

Registered: 2015-12-08

Posts: 400

Re: Can't open websites.

Yes, open a terminal and you should get a prompt that has your location on the computer
plus a $ sign (for example mine when opened on the Desktop will show "jim@arcadia:~/Desktop$"). Type ping 8.8.8.8 without the $ sign.

pjwilliams35

Member

Registered: 2017-10-11

Posts: 6

Re: Can't open websites.

O.k. done that & I get " From 192.168.1.1 icmp_seq=842(and counting) Destination Net Unreachable"

pjwilliams35

Member

Registered: 2017-10-11

Posts: 6

Re: Can't open websites.

After I command "$ cat /etc/resolv.conf" I get
"#Generated by NetworkManager
nameserver 192.168.1.1
nameserver 2001:4c48:1::1
nameserver 2001:4c48:2::1