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#1 2026-11-05 21:51

Magnus Johansson
Member
Registered: 2023-10-11
Posts: 5

External hard drive can not be mounted in Q4OS Andromeda

Hello! After upgrading Q4OS from Gemini to Andromeda I can no longer mount my external hard drive via USB; it shows up in Dolphin but is not possible to mount. USB memory sticks mount and work as expected. The hard drive works well in Debian and Windows.

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#2 Yesterday 09:28

q4osteam
Q4OS Team
Registered: 2015-12-06
Posts: 6,456
Website

Re: External hard drive can not be mounted in Q4OS Andromeda

Are you able to reproduce the issue, within the live Q4OS 6 Andromeda media?

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#3 Yesterday 10:25

Magnus Johansson
Member
Registered: 2023-10-11
Posts: 5

Re: External hard drive can not be mounted in Q4OS Andromeda

q4osteam wrote:

Are you able to reproduce the issue, within the live Q4OS 6 Andromeda media?

When I mounted the drive in Windows this morning I got a notice from the operating system that there is a problem with the drive. Windows adviced me to let it scan and repair the drive. I did so and now it can be mounted and used also in Q4OS Andromeda.

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#4 Yesterday 10:43

q4osteam
Q4OS Team
Registered: 2015-12-06
Posts: 6,456
Website

Re: External hard drive can not be mounted in Q4OS Andromeda

Thanks for letting us know, +1

Please also read about major upgrades https://www.q4os.org/forum/viewtopic.php?id=4323

Last edited by q4osteam (Yesterday 10:47)

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