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#1 2024-06-19 22:47

pinto92
Member
Registered: 2024-06-19
Posts: 3

[SOLVED]Q4OS Freezing on installation

Hello guys, i have a big problem xD

I´m trying to installing Q4OS on an Acer ES1-533-C8GL and during installation process, the intaller freeze when it starts installing the bootloader. Some curious thing, is that i have tryed to open an live-usb PoPOS and the system don´t even start, freezing when booting.
I already removed the HDD and installed it in another notebook, and put it back in this ACER, but when starting, it doesn't find the grub path to start the system.

The BIOS is already updated to the latest version (1.90)
Has anyone experienced something similar and/or have an idea of what could be happening and what I can do?

Thank you so much.

Last edited by pinto92 (2024-06-27 19:50)

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#2 2024-06-27 20:05

pinto92
Member
Registered: 2024-06-19
Posts: 3

Re: [SOLVED]Q4OS Freezing on installation

Hello guys, coming back here just to show the solution I found for this specific notebook. Here is my recommendation for devs, for installing the operating system on firmwares like this or similar.

The UEFI of this notebook does NOT allow writing to its NVRAM, only reading, so when the installer tries to write to the NVRAM the notebook freezes, requiring the notebook to be turned off and on again using the button. The way I found it was by following the links I found below, which explains these issues and how to do it. My solution was to install the system without installing the bootloader, just the operating system, after that, I mounted the OS (/dev/sda2) in /mnt and the boot partition (/dev/sda1) I mounted in /mnt/boot/ efi and accessed it via chroot, and then gave the command "install-grub --no-nvram /dev/sda" and then "update-grub". This way, you can install grub without the system crashing. There is one more step that needs to be done, since the firmware of this UEFI reads the path "/EFI/Boot/"
I took the grub boot files, and threw them into the "/boot/efi/EFI/Boot" directory and created the grub.cfg file pointing to the UUID of the system partition.

I managed to get the system to boot and work perfectly, except for an error message that appears when grub boots, but does not prevent the system from booting. I hope it can help other people and can help devs get around this situation directly in the installer for UEFIs of these types that look like they were made to run well only with Windows.

https://community.acer.com/en/discussio … os-missing
https://askubuntu.com/questions/862946/ … re-es1-533
https://unix.stackexchange.com/question … -to-fix-it

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#3 2024-06-28 09:23

seb3773
Member
Registered: 2023-11-01
Posts: 146

Re: [SOLVED]Q4OS Freezing on installation

Excellent ! Thanks for posting your solution ! bookmarking this just in case wink


My Q4OS scripts: win10/osx theming, perfs optimisation, laptop configuration, ...  for trinity users -->  https://github.com/seb3773/q4osXpack

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