Q4OS Forum

celtico

Member

Registered: 2020-04-04

Posts: 6

Problems install progress

Hello,
I am from Spain,  and I have a problem for update q40s.

I run Desktop Profiler and install applications, but I have the problems  "please run dektop profiler tool".

what its  the problem??.
thanks

Dai_trying

Member

From: UK

Registered: 2015-12-14

Posts: 2,989

Re: Problems install progress

You might need to reboot to ensure a clean system and if the problem remains you could try running the desktop profiler again and report any output or dialogs.

celtico

Member

Registered: 2020-04-04

Posts: 6

Re: Problems install progress

the problem in in the install.

Desktop Profiler
Checking qaos desktop...
system configured properly, no additional action es needed
sudo
a password is required
finishe ok

and I can't update anything

Dai_trying

Member

From: UK

Registered: 2015-12-14

Posts: 2,989

Re: Problems install progress

Are you trying to install Q4OS?

If you have already installed can you open a terminal and enter the command

sudo apt update

and enter your user password when asked, and then copy/paste the output here.

celtico

Member

Registered: 2020-04-04

Posts: 6

Re: Problems install progress

Yest,  centaurus i386.

that command doesn't work.

use apt-cdrom to make apt recognize this cd ...  and more.....

(I installed from usb, not from cd)

q4osteam

Q4OS Team

Registered: 2015-12-06

Posts: 4,286

Website

Re: Problems install progress

@celtico
Are you running Desktop profiler as the first system user ?

celtico

Member

Registered: 2020-04-04

Posts: 6

Re: Problems install progress

yes.

q4osteam

Q4OS Team

Registered: 2015-12-06

Posts: 4,286

Website

Re: Problems install progress

Please run in terminal and post output here:
$ cat /etc/apt/sources.list

celtico

Member

Registered: 2020-04-04

Posts: 6

Re: Problems install progress

ok

line commented out by installer because it failed to verify:
deb htt  security.debian.org/debian-security buster/updates main contrib non-free

deb-src htp://securit.........

buster-updates, previously know as volatile
a network mirror was not selected during install. the folowing entries are provided as examples, but you should amend them as appropiate for your mirror of choce.
deb http.....   buster-updates main contrib non-free
deb-src htp:...... buster-updates........

q4osteam

Q4OS Team

Registered: 2015-12-06

Posts: 4,286

Website

Re: Problems install progress

Something must have gone wrong, because the Q4OS installation was not completed.
Please run in terminal:
$ reportq4
and send the debug file generated via email support@q4os.org , or attach it here to analyze.

q4osteam

Q4OS Team

Registered: 2015-12-06

Posts: 4,286

Website

Re: Problems install progress

We have received all the files needed via e-mail, we are analyzing the issue now. We will report back as soon as some information is available. Thanks for reporting.

q4osteam

Q4OS Team

Registered: 2015-12-06

Posts: 4,286

Website

Re: Problems install progress

We have found a glitch in Q4OS install-cd, that could lead in some rare cases to an incomplete installation. The bug will be fixed in the next Q4OS install-cd revision.

@celtico
Thanks for the detailed reporting.

celtico

Member

Registered: 2020-04-04

Posts: 6

Re: Problems install progress

I solved the problem with

We need to edit the line

%sudo   ALL=(ALL:ALL) ALL
and look like this:

%sudo  ALL=(ALL:ALL) NOPASSWD: ALL
We can save the file and exit.

I wrote:  NOPASSWD: ALL

And the first step worked

but now I have the nex problem
Synaptic package manager setup wizard

"failed to detec q4os system version,  canceling installation...

Package manager:
Sorry software centre:  synaptic package manager isnt installed  please install it first

Last edited by celtico (2020-04-09 22:33)

q4osteam

Q4OS Team

Registered: 2015-12-06

Posts: 4,286

Website

Re: Problems install progress

As mentioned above, your Q4OS installation has not completed, it's just broken, due to bug in Q4OS installer. A new fixed installation media will be released in a few weeks.

q4osteam

Q4OS Team

Registered: 2015-12-06

Posts: 4,286

Website

Re: Problems install progress

The bug is fixed, a new installation "install-cd" 3.11 media are immediately available for download from the Q4OS website https://www.q4os.org/downloads1.html